DescriptionJOB SUMMARY:
Reporting to the Poker Supervisor the Poker Dealer is responsible for providing legendary guest service. Responsible for all aspects of dealing various Poker games such as Hold em Omaha and 7 Card Stud while providing friendly excellent service to every guest.
ESSENTIAL JOB FUNCTIONS:
- Delivers great customer service by dealing all games offered by Horseshoe Baltimore in a friendly and helpful manner with an upbeat/positive attitude.
- Assists in training guests not familiar with various table games products.
- Deal live poker games and poker tournaments.
- 6 months Dealing experience required for audition.
- Demonstrates an effective working knowledge of dealing policies and gaming procedures.
- Deals games in accordance with internal controls MLGCA regulations and company policy.
- Maintains the pace of the poker game.
- Informs Supervisor and/or Manager of irregularities and disputes on game.
- Able to maintain applicable departmental dealer efficiency metrics.
- Responsible for Table Tray Bank assignments.
- Handles financial transactions at the poker game.
- Collects the poker revenue (the rake) from the pot in accordance with departmental procedures.
- Collects the Promotional money from the pots in accordance with departmental procedures.
- Monitors the game at hand for irregularities and customer problems.
- Monitors the chips and money on the game at hand.
- Enforces poker rules at the game.
- Works on the poker room floor in other capacities as directed by the Poker Floor Supervisor.
- Conducts the games in accordance with Company policies and ensures compliance with company policies procedures and gaming regulatory requirements.
- Verify and sign for Fills Credits Marker Issuance and all documentations listed in Horseshoes Internal Controls.
- Handling guest transactions and notifying Floor Supervisor of any irregularities.
- Support and maintain Horseshoe courtesy guidelines at all times.
- Promote outstanding guest and employee relations.
- Always presents oneself as a credit to Caesars Entertainment and encourages others to do the same
QUALIFICATIONS:
- High school diploma or GED is required.
- Must be at least 21-years of age.
- Knowledge of casino rules procedures and regulations as related to Poker.
- Excellent customer service skills are essential.
- Must be able to perform basic math quickly.
- Must be able to get along with co-workers and work as a team.
- Must present a well-groomed appearance.
- Well-developed interpersonal skills.
- Must enjoy entertaining and communicating with the public.
COMPENSATION & BENEFITS:
- Temporary Position
- $6.30 Per Hour plus Tips
- Bi-Weekly Pay Dates