DescriptionFinance and Records Department (FRD) employees receive account for and safeguard the Churchs sacred funds donated in obedience to Gods commandments as well as create manage and safeguard the membership and organizational records of the Church.
The Business Process & Program Analyst focuses on end-to-end process management and continuous improvement across global operations. This position is responsible for analyzing designing and optimizing business processes and solutions to ensure efficiency scalability and compliance. The analyst will also identify opportunities for improvement define and document system life cycles and manage projects that align with global business strategies. This position requires the ability to work across multiple teams integrating people processes and technology to deliver inspired solutions.
Responsibilities- Own and manage core business processes from design through implementation ensuring alignment with strategic objectives.
- Conduct comprehensive process analysis to identify inefficiencies risks and opportunities for automation or optimization.
- Develop and maintain process documentation including workflows life cycle definitions and governance standards.
- Lead cross-functional workshops to gather business requirements functional requirements and validate process designs.
- Design and implement process controls to ensure compliance with financial membership and operational standards.
- Work with product managers and development teams in a partnership to create and complete roadmap tasks.
- Collaborate with technology teams to translate process requirements into system solutions.
- Facilitate related projects including scope timelines and stakeholder engagement.
- Develop and maintain system process and project documentation.
- Deliver training and communication plans to ensure adoption of new processes.
- Prepare reports and communicate project status to senior management.
- Ensure compliance with financial or membership standards local regulations and privacy laws.
- Other tasks as assigned.
QualificationsRequired:
Education:
- Bachelors degree in related field.
- Advanced degree or certifications in Business Process Management (BPM) Lean Six Sigma or Project Management preferred.
- Additional certifications in finance accounting information technology or related disciplines are a plus.
Work Experience:
- 7 years of professional experience in process analysis product management or program management.
- At least 3 years in a leadership or process management role.
- Demonstrated success in managing complex business processes and cross-functional projects.
Skills & Abilities:
- Proficiency in process modeling tools and methodologies (e.g. BPMN Lean Six Sigma).
- Skilled in project management methodologies and tools.
- Strong analytical and problem-solving capabilities.
- Strong communication facilitation and interpersonal skills.
- Coordinating with multiple teams to ensure smooth communication and timely sharing of information.
- High attention to detail and strong organizational skills to manage multiple priorities.
Required Experience:
IC