Door Person

W Edinburgh is hiring a Door Ambassador to join the team! We invite you to play an integral part in bringing to life this unique brand in Edinburgh!

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

ABOUT THE BRAND

Ignite Curiosity Expand Worlds. W Hotels are a place to experience life. Were here to open doors and open minds. With us theres always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever whenever.

ABOUT THE ROLE

As Door Ambassador you will play a key role in being the first positive interaction that a guest has at the hotel. This includes having an in-depth knowledge of the hotel and city to showcase all it has to offer.

Joining the team means you will be instrumental to the success of the hotels operation and beyond. We are looking for someone who is detail-oriented a people-person and passionate!

As Door Ambassador key aspects of your role will include:

• Greet and escort guests to rooms.
• Open doors and assist guests and visitors entering and leaving the property.
• Assist with luggage storage and retrieval.
• Supply guests with directions.
• Arrange transportation for guests and visitors.
• Communicate parking procedures with guests and visitors.
• Be a W brand ambassador ensuring the brands voice is present in your interactions with guests.
• Follow company policies and procedures in reporting accidents and injuries.
• Maintain awareness of undesirable persons on property premises.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of information shared by guests.
• Welcome acknowledge anticipate and address guests needs.
• Speak using clear and professional language using appropriate etiquette.
• Use proper manual handling techniques when assisting with luggage.
• Assist with valet parking when required (driving licence required)
• Perform other reasonable job duties requested by the Manager.

Our ideal Door Ambassador is someone who has:

• A keen eye for detail
• Strong organization and multi-tasking skills
• Confidence interacting with guests
• Good communication skills
• A positive mindset
• A genuine passion for working in hospitality

In return for your hard work we give you:

• World class training and development including leadership development
• Unlimited career opportunities (internationally and locally)
• Wellness and mental health programmes
• Discounted accommodation food and beverage in over 9000 hotels all over the world!
• Discounts for your friends and family
• Specially curated discounts in thousands of shops

ABOUT THE PROPERTY

W Edinburgh will bring bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a faade featuring a winding steel ribbon reflecting the citys festival spirit this 12-storey structure will be the centerpiece of Nuveen Real Estates Edinburgh St James Quarter incorporating retail leisure and entertainment facilities along with residential apartments.

This W hotel aims to help redefine the citys hospitality landscape. Accordingly itll fuse the brands signature amenities with modern design and W Happenings highlighting whats new in design fashion music and culture.

The new W hotel will accommodate guests across 244 stylish guestrooms including 45 suites. While staying here guests will benefit from the brands signature Whatever / Whenever service philosophy.

A real highlight of this property will be its rooftop bar and outdoor terrace pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities planned are the W Loungea restaurant collaboration with SUSHISAMBA a FIT workout facility and an AWAY spa with special functions hosted in 2450 sq ft of modern event space.

If this sounds like the perfect place for you apply to be a Door Ambassador with us today!