Children's Services Assistant

Ann & Robert H. Lurie Childrens Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence kids and their families are at the center of all we do. Ann & Robert H. Lurie Childrens Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Works under the direction of the Lurie Childrens Services Manager to provide services and programs to patients and families of all ages in inpatient and/or ambulatory settings. Conducts developmental play groups and facilitates group activity sessions and special events to meet the needs of patients in a variety of settings. Integrates Lurie Childrens mission and vision into all dimensions of work. Understands and integrates into the delivery of care the needs of children adolescent and adult clients in regards to their growth and development. Supports the hospitals continuous quality improvement and customer service goals and contributes to a work environment conducive to meeting these goals and standards.
Job Duties:

• Delivery of Services:
• Leads group activity sessions and special events in an inpatient and/or ambulatory setting.
• Trains and supervises volunteers working throughout the medical center.
• Provides assistance to families and staff.
• Makes necessary referrals to other team members and/or community resources.
• Develops relationships with families that are caring trusting reliable and beneficial.
• 2. Team Membership:
• Communicates with members of the health care and psychosocial teams through formal and informal means of transmitting information in order to provide optimal care of patients and families.
• Communicates through both conveying and responding to pertinent information.
• Advocates for and addresses the psychosocial/spiritual/developmental/cultural needs of the child and family throughout the continuum of care.
• Participates in the teams group problem solving and program planning.
• Handles difficult situations pro-actively and collaboratively at the point of service.
• Other Duties and Responsibilities:
• Responsible for maintenance and stocking of play areas as assigned. Performs administrative duties such as ordering supplies materials and entering statistics.
• Receives and distributes In-Kind Donations as assigned by the Donation Coordinator.
• Provides support to teams within Childrens Services as assigned.
• Performs job functions adhering to service principles with customer service focus of innovation service excellence and teamwork to provide the highest quality care and service to our patients families co-workers and others.

K.S.A.s:

• Knowledge of family or human development normally acquired through an associates degree in child development social services or related field.
• Experience in working in health care and customer service preferred.
• Ability to handle multiple tasks good communications skills and flexibility essential.
• Basic Life Support Certification required.

Education

Pay Range

At Lurie Childrens we are committed to competitive and fair compensation aligned with market rates and internal equity reflecting individual contributions experience and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions.In addition to base salary Lurie Childrens offer a comprehensive rewards package that may include differentials for some hourly employees leadership incentivesfor select roles health and retirement benefits and wellbeing programs. For more details on other compensation consult your recruiter or click the followinglink to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO) Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life AD&D and Disability

• Critical Illness Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Childrens facilities

• Discount purchasing program

Theres a Place for You with Us

At Lurie Childrens we embrace and celebrate building a team with a variety of backgrounds skills and viewpoints recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly appreciate differences and make meaningful connections that foster belonging. This is a place where you can be your best so we can give our best to the patients and families who trust us with their care.

Lurie Childrens and its affiliatesare equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin ancestry age disability marital status pregnancy protected veteran status order of protection status protected genetic information or any other characteristic protected by law.

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