(* denotes an essential function)
*Perform work in administrative support including but not limited to answering phone lines providing customer service editing/transcribing documents data entry for expenses/time/invoices/other creating reservations/scheduling (meetings conference rooms A/V hospitality travel concierge)
*Oversight for confidential company information including but not limited to corporate credit card information P-cards employee and client distribution lists prospective and current employee information etc.
*Utilize appropriate logs and/or tracking software for all administrative support work
*Ensure that job tickets are properly filled out before beginning work
*Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
*Communicate with team members lead supervisor or client on job or deadline issues
*Meet contracted deadlines for accepting completing and delivering all work
*Troubleshoot basic equipment problems
*Interact with clients over the phone via video or electronically
Prioritize workflow
Performs Quality Assurance on own work and work of others
Answer telephone emails and place service calls when needed
Adhere to Williams Lea policies in addition to client site policies
Use equipment and supplies in a cost-efficient manner
Required Experience:
IC
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