Business Data Analyst- European Central Services

Caring Counts

At Sedgwick we help people and organizations navigate some of lifes most challenging moments - from workplace injuries and property damage to complex liability claims and health-related events. As a global leader in claims management and risk solutions we operate in more than 80 countries and support millions of individuals every year with empathy expertise and innovation.

Working at Sedgwick means being part of a team that values integrity collaboration and continuous growth. With over 33000 colleagues worldwide we are united by a shared purpose: to take care of people when it matters most.

If youre looking for a meaningful career where your skills make a real difference we invite you to explore opportunities with us.

What you like to do:

This is an exciting opportunity for an enthusiastic and self-motivated individual to join the Darwin Central Services team. Contributing to the development of Darwin and its associated applications.

The purpose of the role is to deal with requests from appropriate colleagues that have been distributed to you for processing. The successful candidate will develop a deeper knowledge of how Darwin works in each territory and local market requirements.

Reporting to the European Business Data Manager you will resolve support requests lodged by appropriate users from different territories across multiple time-zones. These will often be required to meet exacting addition you enjoy:

• Processing support requests maintaining Darwin Admin Centre data impacting Services Clients Contracts Fees Master and Standing Data

• Carrying out Darwin Admin Centre modifications and other changes as directed by the Business Data Manager and escalating to the Business Data Manager where required

• Monitoring changes requested to ensure that the changes have been approved by the appropriate authority (Client Director Marketing Standards Legal Risk & Compliance) and that the changes will not have any adverse effects on any other part of the business

• Recording changes and modifications to demonstrate compliance and service provided

What we would like:

• Good understanding of Darwin the Darwin Admin Centre and how associated applications such as MySedgwick ViaOne and interact with it

• Ability to evaluate the requested changes and their implications to business process

• An ability to follow rules designed to satisfy any Legal and regulatory requirements

• Excellent written and verbal communications skills in English and other European languages preferred

• High attention to detail

• Commitment to quality

• Ability to react well to changing requirements

• Ability to work within a team and individually under own initiative

• Ability to work under pressure and to tight deadlines

• Good knowledge of Microsoft Office applications

What we offer:

Being part of European Central Services Team within Central Europe you may choose where you like to work. The international team is working fully remote. If you like you may work in one of our offices. This is up to you. Create the work environment that inspires you.

Our proprietary offering is the most comprehensive training and development program in the industry with more than 15000 courses on demand training specific to roles and opportunities to continue your formal education all available to you starting from your very first day.

Youll join a community passionate about making a difference where every role contributes to a larger mission; protecting people and businesses. This isnt just a job; its an opportunity to shape the future of insurance.

Next steps for you:

Think wed be a great match Apply now we want to hear from you.

If youre unsure whether you have all the skills needed then do apply we are looking for all backgrounds from seasoned professionals to those returning to the workforce and everyone in-between.

Not only that we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age disability gender identity marital/ family status race religion sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual or in-person).

For any questions you may have please do not hesitate to contact our Talent Acquisition Manager Nienke Nijdam looking forward to receiving your CV including your salary expectation and notice period or start date.

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