Business Analysis Practice Lead

Who We Are

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.

Job Description:

The Salvation Army is seeking a visionary and strategicBusiness Analysis Practice Leadto champion the development and excellence of its Business Analysis (BA) Practice. This role is responsible for building a community of skilled practitioners standardizing methodologies and ensuring high-quality delivery of business analysis across the organization. If you are a seasoned leader with a passion for mentoring and driving innovation we invite you to join our mission-driven team.

Key Accountabilities:

• Strategic Leadership:Develop and execute a comprehensive strategy for the Business Analysis Practice aligned with organizational goals.

• Methodology Development:Define implement and maintain standardized BA methodologies tools and best practices.

• Team Mentorship:Lead coach and grow a team of business analysts fostering a culture of excellence and continuous learning.

• Quality Assurance:Ensure consistency and accuracy in BA deliverables through rigorous quality standards.

• Practice Innovation:Act as a change agent continuously evolving the BA practice to meet emerging business needs.

• Stakeholder Engagement:Build strong relationships with internal and external stakeholders to support effective BA outcomes.

• Talent Management:Oversee hiring resource planning and succession strategies for the BA team.

• Process Improvement:Lead initiatives to evaluate and enhance business processes across the organization.

• Knowledge Sharing:Promote a community of practice and center of excellence for business analysis.

• Governance & Compliance:Ensure all BA activities align with The Salvation Armys mission values and policies.

Key Skills and Experience:

• Bachelors degree in Business Administration IT or related field; CBAP or equivalent certification.

• 10 years in business analysis with proven leadership in managing BA teams.

• Ability to align BA strategies with organizational objectives.

• Deep knowledge of BA tools techniques and SDLC/agile methodologies. Strong mentoring coaching and people management capabilities.

• Skilled in understanding and addressing stakeholder needs.

• Excellent interpersonal and communication skills across all levels.

• Strong problem-solving skills and attention to detail.

• Experience in evaluating and enhancing business processes.

• Proven ability to unite diverse teams toward common goals.

Compensation:

Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.