Field Engineer 3

Costa Mesa, CA - USA

Monthly Salary: Not Disclosed

Posted on: 06-09-2025

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to clients in government financial services and commercial markets. Their offerings include security software and services digital transformation and workplace services industry applications and services and innovative software operating environments for high intensity enterprise computing.

Position: Field Engineer 3

Location: Costa Mesa CA 92626

Duration: 6 Months

Job Type: Temporary Assignment

Work Type: Non-Driving

Job Description:

As a Field Engineer 3 you will perform activities associated with PC and Printer refresh.
Installing and diagnosing computer-related products including but not limited to desktop & laptop computers printers network devices standard software and low-end servers at customer sites and/or depot locations.
You will be directed by Help Desk Service Desk or script using standard methods techniques and tools.
You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
Your assignments will range in complexity from troubleshooting and repairs to reloading and re-imaging of PCs/laptops.

Responsibilties:

You will be working in the deployment services
Supporting the implementation and rollout of new applications or infrastructure

Activities may include:

Hardware or software procurement
Configuration
Tuning
Staging
Installation
Interoperability testing
Provides support for software hardware and networking support for desktops laptops and servers.
Performs installs moves adds and changes as required.
Tests and certifies PCs networks servers and client approved applications.
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions demeanor and dress. Insures customer satisfaction throughout the service delivery transaction.
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.

TECHNICAL SKILLS

Must Have

Desktop/Laptop Repair

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our clients who is a global information technology company that provides high performan...