Community Health Assistant - CHA 25-28955

Job Title: Community Health Assistant
Location: Phoenix AZ
Duration: 6 Months

Position Overview

The Community Health Assistant will provide outreach education and support services to at-risk families and hard-to-reach populations in the South Phoenix area. This role includes recruitment and enrollment into Healthy Start services assisting case managers conducting health and safety questionnaires and connecting families with community resources. The position is focused on supporting prenatal health infant wellness and family stability.

Essential Job Tasks

(This is not an all-inclusive list; additional duties may be assigned as needed)

• Conduct outreach to recruit and enroll eligible families into Healthy Start services and assist with scheduling case management appointments

• Provide support to families by offering community referrals transporting clients to prenatal appointments and encouraging medical social or economic assistance as needed

• Collaborate with participants partner agencies and providers to ensure health and social service needs are being met; develop plans to address unmet needs

• Conduct follow-up with families by phone mail or email to confirm services have been received

• Participate in community outreach and education efforts including distributing brochures speaking with residents and giving presentations to raise awareness about prenatal care and infant health

• Serve as non-medical support during labor when needed (similar to a doula role)

• Enter and maintain accurate client data for case documentation follow-up reports and program monitoring

• Participate in quality assurance and case management meetings presenting cases for review and discussion

• Collect participant feedback and make recommendations for improving program services

Qualifications

• High school diploma or GED required

• Two (2) years of experience working with pregnant women infants or toddlers in a social service setting (e.g. WIC Head Start home visiting programs or similar)

• Post-secondary education may substitute for required experience on a year-for-year basis

• CPR and First Aid (adult and infant) certification required within six months of hire

• Must pass fingerprinting and background check

• Must possess or be able to obtain a valid Arizona drivers license and Vehicle Use Permit

Knowledge Skills and Abilities

Knowledge of:

• Community health and perinatal health issues

• Local healthcare and social service resources

Skill in:

• Building rapport with diverse families and community members

• Clear verbal and written communication

• Adapting communication style to meet client needs

Ability to:

• Use computer equipment and software for documentation reporting and communication

• Provide culturally appropriate health education

• Work effectively with clients coworkers and community partners

• Maintain reliable attendance

Preferred Education & Experience

• Six (6) months of experience in perinatal healthcare

• One or more years of college coursework completed

• Bilingual (English/Spanish) strongly preferred

Preferred Certifications & Training

• Certification as a Public Health or Community Health Worker from an accredited program OR enrollment in such a program with eligibility to be certified within six (6) months of hire

Working Conditions

• May be required to work some evenings and weekends for outreach events

• Must participate in emergency response training and be available in the event of a public health emergency

• Must provide proof of required immunizations (MMR Tdap Varicella annual Influenza; Hepatitis B and/or TB testing may also be required) within one month of hire

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