Casino Host

Who WE are:

Our mission is to be Chicagolands premier gaming and entertainment destination celebrated for unparalleled hospitality and an unforgettable guest not just a casinowere a community where our team members thrive with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. Aswecontinue to elevate our standards of excellenceweseek dynamic coachable individualswhoare passionate about hospitality and eager to grow with us. At American Place Casino every moment is crafted to delight every opportunity is a pathway to success.

Who WE are looking for:

A positive outgoing and self-motivated individual with follow through skills and attention to detail. Someone who thrives in an extremely fast paced team focused environment would do well. Successful hosts have the ability to engage with guests learn and deliver on their preferences overcome issues and create exceptional experiences while increasing revenue for the company.

Job titles similar to this role include:

• Sales
• Customer Service Representative

What is expected of YOU:

The primary responsibility of the casino host is to acquire develop and maintain relationships with VIP guests that lead to increase revenues for the company. The casino host will grow a book of business through application of incentives programs and customer service within Company and department guidelines.

Experience YOU will need:

• High School diploma or GED.
• Sales Customer Service marketing.
• Specific skills that are required to perform this job.
• Ex: Computer literate (proficient in Microsoft Word and Excel).
• Good Communication Skills (Ability to communicate technical information to nontechnical audiences).
• Handles administrative work - (receives sorts and files monthly personnel action reports).
• Self-motivated and possess the ability to work without direct or constant supervision.
• Available to work a flexible schedule (i.e. day swing grave weekends holidays special events) and any other schedule as needed.
• Must be highly organized and detail-oriented.
• Ability to handle high volume and stressful situations.
• Computer telephone fax and copier skills.
• Must be proficient in word processing spreadsheets databases presentations e-mails and player tracking systems.

Physical Requirements:

• Office/Casino environment that requires sitting and/or standing for extended periods.
• Subject to outdoor temperature fluctuations.
• Exposure to smoke bright lights and noise.
• Constantly handle wrist motion sit hear and eye/hand coordination.
• Frequently speak read write stand walk bend and stoop.
• Occasionally lift carry push and pull. Must be able to lift and carry up to 25 pounds regularly throughout shift.

Certificates Licenses Registrations:

• Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations.

Benefits/Perks and Salary:

• Medical Dental Vision.

• 401K: Matches 50% of your contribution up to 4% of eligible contribution.

• Educational Tuition Reimbursement.

• Ventra Program EAP programs etc.

Salary Range:

$50000-$82500

Company Statement on EOAA:

American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected veteran status.