Senior New Product Quality Engineer Ninja Product Development

About Us

SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact peoples lives in homes around the world. the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than 3600 associates the companys products are sold at key retailers online and offline and through distributors around the world.

We are looking for a detail-oriented quality-driven and collaborative senior product quality engineer to join our team and drive product quality across the entire product lifecycle from early concept through post-launch this high-impact role youll work closely with cross-functional teams to ensure quality is built into the design validated through robust testing and continuously improved based on marketplace feedback.

Youll help shape the voice of the customer in both front-end development and post-launch improvement initiatives playing a key role in delivering durable reliable five-star products.

Key Responsibilities

Front-End & New Product Development Quality

• Support early-stage development teams to embed quality into design (DFMEA DFM CTQs tolerance analysis)

• Ensure robust design validation & verification (DV/VV) plans are developed and executed

• Participate in design reviews and phase gates to assess quality and manufacturability

• Drive early identification and mitigation of quality risks through structured risk assessments

• Support product and hardware specification development in collaboration with engineering

Post-Launch Quality

• Analyze field returns customer complaints and digital escalations to identify root causes

• Lead product health reviews and drive corrective actions and long-term product improvements

• Collaborate with Customer Excellence to monitor sentiment and emerging issues

• Lead cross-functional tracker meetings to resolve top field issues and ECNs

• Provide feedback loops to NPD teams based on post-launch learnings

Quality Systems & Cross-Functional Collaboration

• Facilitate supplier investigations and corrective action processes (8D CAPA)

• Present risk and quality updates to senior management throughout the product lifecycle

• Act as a product quality expert across functions Engineering Manufacturing Supply Chain and Customer Support

• Ensure process efficiency and consistency across both development and sustaining quality

Qualifications

• Bachelors Degree in Mechanical Engineering Quality Product Development or related field

• 5 years of experience in quality design or product engineering (consumer goods preferred)

• Deep understanding of design for quality risk analysis validation and post-launch quality management

• Strong problem-solving and root cause analysis skills (FMEA 5 Whys SPC etc.)

• Proven ability to work cross-functionally in fast-paced high-impact environments

• Proficient in Microsoft Office (Excel Word PowerPoint); SharePoint experience a plus

• Strong written verbal and presentation communication skills

• Highly organized resourceful and detail-focused

• Willingness to travel as required