Genesis Experience Manager
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Job Location:
Charleston, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Genesis of Charleston- Genesis Experience Manager
About Us
Genesisof Charleston is a brand-new state-of-the-artGenesisdealership located in one of the fastest-growing automotive markets in the country. Our facility reflects the innovation luxury and prestige of theGenesisbrand. As a family-owned and operated dealership we are committed to providing an elevated experiencefor our clients and our team alike.
Role Overview
As aGenesisExperience Manager youll be the face ofGenesisensuring every client enjoys a premium detail-driven experience from first contact to long after delivery. This role mirrors a traditional sales position with an elevated focus on luxury customer service product knowledge and relationship building.
If youre passionate about exceptional service take pride in details and thrive in a refined modern retail environmentthis is your opportunity to grow with us.
Key Responsibilities
- Serve as aGenesisbrand ambassador and provide a white-glove client experience.
- Manage the entire customer journey: showroom visits vehicle presentation test drives delivery and follow-up.
- Provide expert guidance onGenesisfeatures models packages and technology.
- Foster lasting relationships through communication transparency and outstanding service.
- Coordinate and schedule appointments test drives and deliveries.
- Follow up with customers to ensure satisfaction and encourage repeat/referral business.
- Collaborate with sales service and operations teams for seamless client experiences.
- Maintain up-to-date product knowledge and showroom presentation standards.
What Were Looking For
- 23 years of luxury automotive sales or high-end client service experience preferred.
- Strong attention to detail with a service-first mindset.
- Excellent verbal and written communication skills.
- Professional polished appearance and demeanor.
- Self-motivated organized and tech-savvy.
- Positive attitude with a commitment to long-term growth.
- Available for a flexible schedule (closed every Sunday).
Benefits & Perks
- Salary plus Commission
- Free Health Insurance Option Available
- 401(k) Match Options Available
- HSA Company Match Contribution
- Dental and Vision Insurance Available
- Paid Vacations Holiday Pay and PTO
- Career Advancement Opportunities We Promote from Within
- Employee Discounts on Products and Services
- Family-Owned and Operated
- Long-Term Job Security
How to Apply
If youre ready to take the next step in your automotive career and help define the luxury client experience atGenesisof Charlestonapply today with your resume and a short message about why youre the right fit!
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Required Experience:
Manager
Key Skills
- Bilingual
- Linux Administration
- Documentation
- LNG
- Entry Level Finance
About Company
The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our emplo...
