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Registration Specialist II

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1 Vacancy
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Job Location drjobs

Elgin - USA

Monthly Salary drjobs

$ 36494 - 48659

Vacancy

1 Vacancy

Job Description

About ECC:

Elgin Community College serves over 9000 students at every stage of their educational journeys including university transfer programs career and technical education continuing education classes and adult basic education. As a community we pride ourselves on nurturing a welcoming campus where every personstudents staff members faculty members and campus visitorsfeels valued. The work of each ECC employee is central to the colleges mission and as an employer the college fosters a positive environment through professional challenges excellent benefits and opportunities for recognition and camaraderie.

Work Schedule:

Monday through Friday - some evening hours required.

Rate of Pay:

This is a Full-Time Support Staff position at grade 11 with an annual salary range of $36494 to $48659. The salary offer will be based on education and experience in alignment with the Colleges compensation philosophy and the current Collective Bargaining Agreement (CBA) if applicable.

Benefits:

  • Medical Dental Vision Insurance
  • Life and Long-Term Disability Insurance
  • Flexible Spending Account (FSA DCA Commuter)
  • Retirement Plans (Pension 457b 403b)
  • Time Off with Pay
  • Professional Development/Expense
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)
  • Sick Banks

FLSA Status:

Non-Exempt

Grant Funded:

No

Job Summary:

An employee in this classification performs work of moderate difficulty by assisting students in the registration process. Work is distinguished by the ability to maintain student records related to enrollment and residency. General supervision is received by the assigned manager.

Required Knowledge:1. High school diploma or High School Equivalency (GED/HSE) with a minimum three years previous customer service experience or equivalent combination of education and/or experience.
2. Considerable skill in organizing work to meet established deadlines while maintaining attention to detail.
3. Considerable skill in problem solving and analytical deduction.
4. Considerable skills in verbal and written communication.
5. Working skill in the use of the Microsoft Office Suite including but not limited to Word Excel Access and Publisher
6. Working skill in interpersonal interaction to be applied to a variety of individuals with differing education ethnic and socio-economic backgrounds.
7. Working skill in operating a personal computer applicable software and peripheral equipment as well as learning and adapting to new and updated programs and technology.
8. Must be available to work a flexible schedule including evenings and weekends when required by the departments needs.

Desired Knowledge Skills & Abilities:

  1. Associates degree or 60 hours of college credit preferred.

Essential Duties:

1. Provide students and general community information and communication on all college service programs departments personnel policies and procedures. Communicate information regarding semester class scheduling campus activities admission process alternative schedules fees new student orientations etc.
2. Orient new staff in the registration department of processes to ensure consistent services
3. Register students for credit and non-credit classes; research verify and monitor compliance with prerequisites.
4. Assist and resolve issues for students registering in person on online.
5. Verify student records and process any necessary changes to ensure accuracy.
6. Enter incoming transcript information into database.
7. Accurately filing student documents using a variety of modalities including but not limited to scanning and linking.
8. Determine residency for tuition costs and monitor address changes for residency status.
9. Complete enrollment verifications
10. Maintains required training licensure and/or certifications
11. Maintains confidentiality of privileged information and adheres to applicable privacy laws
12. Demonstrates sensitivity understanding and respect of diverse populations within the workplace.
13. Maintains an understanding of the work of colleagues to effectively provide backup and/or support for co-workers during times when the division is short-staffed or experiencing an increased volume of work.
14. Adheres to department guidelines for attendance and punctuality

Other Duties:

  1. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.
  2. Perform other job-related duties as assigned which pertain to the job description.

Physical Demands:

Light (up to 25 lbs occasionally or 10 lbs frequently)

Visual Acuity:

Close visual acuity (e.g. computer assembly)

Work Environment:

Moderate noise

Environmental Conditions:

Typical office or administrative

Current SSECCA Union Member Information:

The initial posting date for this position is 09/04/2025. Elgin Community College Support Staff Association(SSECCA) members that apply by 09/11/2025 and meet the posted minimum qualifications will receive full consideration.

Equal Employment Opportunity Statement:

Elgin Community College does not discriminate or tolerate discrimination against any member of its community on the basis of race color national origin ancestry sex/gender/gender identity age religion disability pregnancy veteran status marital status sexual orientation or any other status protected by applicable federal state or local law in matters of admissions employment or in any aspect of the educational programs or activities it offers.

In addition Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices educational opportunities and programs and services. If you need a reasonable accommodation for any part of the application and hiring process please notify the Colleges EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

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