Guest Service Agent (Part Time)

Northampton - UK

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

EOE/AA/Disabled/Veterans

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS!-No two days or two hotels are the same but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness positivity and drive to achieve our common goal. To share the light and warmth of hospitality. With amazing training resources and support from both managers and colleagues there is always an opportunity to develop and grow.

Please note this is a part-time 20 hours role.

A WORLD OF REWARDS

Hourly Rate 12.27
Smart uniform provided
Free and healthy meals when on duty
Grow your Career your next position could be as a Front Office Supervisor or Shift Leader
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes Find out what and how we are doing ()
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Free Parking
Discount of 5 on Taxi fare between 11pm and 6am
Guest Experience Day after successfully passing probation
Free Gym membership for you and 1 family member
Modern and inclusive Team Members areas

You will join the Front Office team working in the Reception area of the hotel. Other duties will include occasional Food and Beverage work.

You enjoy creating memorable experiences for our guests ensuring the warmest welcome demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.

Are you friendly positive passionate and eager to be part of a team of likeminded professionals

EVERY JOB MAKES THE STAY.

At Hilton It Matters Where You Stay but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.

Find out more about all our brands and hotels -Hilton Brands Global Hospitality Company

Required Experience:

Unclear Seniority

EOE/AA/Disabled/VeteransWELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS!-No two days or two hotels are the same but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness positivity and ...

EOE/AA/Disabled/Veterans

Please note this is a part-time 20 hours role.

A WORLD OF REWARDS

Hourly Rate 12.27
Smart uniform provided
Free and healthy meals when on duty
Grow your Career your next position could be as a Front Office Supervisor or Shift Leader
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes Find out what and how we are doing ()
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Free Parking
Discount of 5 on Taxi fare between 11pm and 6am
Guest Experience Day after successfully passing probation
Free Gym membership for you and 1 family member
Modern and inclusive Team Members areas

You will join the Front Office team working in the Reception area of the hotel. Other duties will include occasional Food and Beverage work.

Are you friendly positive passionate and eager to be part of a team of likeminded professionals

EVERY JOB MAKES THE STAY.

At Hilton It Matters Where You Stay but The Stay is only one side of the story.

Find out more about all our brands and hotels -Hilton Brands Global Hospitality Company

Required Experience:

Unclear Seniority

Key Skills

Restaurant Experience
Customer Service
Hotel Experience
Taleo
Hospitality Experience
Cashiering
Food Safety Experience
Guest Relations Experience
Animal Handling
Front Desk
Guest Services
Phone Etiquette

Apply Now

About Company

Hilton

Experience a warm welcome at DoubleTree by Hilton Resort & Spa Marjan Island with the signature chocolate chip cookie at check-in. Located in Ras Al Khaimah, this charming resort is close to shopping and entertainment at Marjan Island and Al Hamra Mall. Guests enjoy easy access to ... View more

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