Service BDC
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Job Location:
Southaven, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
06-09-2025
Vacancies:
1 Vacancy
Job Summary
Service BDC Representative Wanted!
Join Our Winning Team in the Automotive Industry!
Are you energetic professional and passionate about providing top-notch customer service Were looking for a Service BDC Representative to be the voice of our dealerships Service Departmentconnecting with customers setting appointments and creating an exceptional experience from the very first call.
Responsibilities:
Answer inbound service calls and make outbound follow-up calls.
Schedule service appointments efficiently for customers.
Update and maintain the customer database with accurate information.
Confirm upcoming appointments and follow up on missed ones.
Provide outstanding customer service while building rapport and trust.
Work closely with Service Advisors and Managers to maximize shop productivity.
Requirements:
Excellent verbal and written communication skills.
Strong organizational and multitasking ability.
Basic computer and phone system proficiency.
Previous BDC call center or automotive service experience is a plus (but not requiredwell train the right person!).
A positive attitude professionalism and eagerness to succeed.
What We Offer:
Competitive hourly pay performance bonuses.
Full benefits package (medical dental vision 401k etc.).
Paid training and opportunities for growth.
A supportive team-oriented environment.
State-of-the-art facility with premium amenities.
If youre ready to accelerate your career in the automotive world apply today and become part of our fast-growing service team!
Key Skills
- Debugging
- Computer Networking
- ConnectWise
- PKI
- PowerShell
- Windows
- C#
- Automotive Diagnostics
- Medical Imaging
- Azure
- Technical Support
- Troubleshooting
About Company
Sales Professional – Southaven Kia Location: Southaven, MS Department: Sales Job Type: Full-Time About Us: Southaven Kia is a brand new, state-of-the-art ...
