Essential Functions:

• Assists with planning coordination and execution of large tech events for staff and the public.
• Plans coordinates and provides trainings on emerging technology and digital media literacy for branch Technology Associates and applicable branch staff.
• Develops and implements emerging technology programs and classes for staff and the public in coordination with the Digital Innovation Manager.
• In coordination with the Digital Innovation Manager produces high quality educational video content; including but not limited to coordination with talent scheduling video shoots providing on set assistance writing scripts and working with Virtual Programing Producer on edits
• Works with branch Technology Associates applicable branch staff and Reader Engagement Department to schedule seasonal menu of programming
• Works with applicable branch staff Reader Engagement Department and Marketing to schedule pop-up style classes and programs
• Maintains existing catalog of emerging consumer technology classes and applicable materials to ensure staff and customers have access to the most up to date information.
• Assist Technology Associates with development of in-branch emerging technology classes
• Coordinate and work with other MCPL departments on technology initiatives for staff and the public
• Work with school district representatives and other community partners to educate the public on digital media literacy and other emerging technology topics
• Writes blogs for the MCPL website and staff emails on emerging technology

Non-Essential Functions

• Attend relevant conferences and workshops on emerging technology and digital media literacy.

Education and Experience

• High School Diploma/HiSet/GED - Required
• 3 years experience in technology training or library training required
• Bachelors degree with an emphasis on education technology communications or related areas- Preferred

Knowledge Skills and Abilities

• Ability to use effective verbal written and discreet communication with management co-workers and the public.
• Ability to work effectively in a team environment.
• Knowledge of department processes and procedures and critical thinking skills to make decisions pertaining to the position.
• Proficiency in providing friendly and solution-oriented customer service attitude and delivery with internal and external customers.
• Fundamental understanding of their own contribution to a welcoming and respectful

• Strong ability to follow instructions and work as part of a team.
• Reliable punctual and flexible with scheduling.
• Good communication skills and the ability to stay calm under pressure.
• Ability to work in a fast-paced environment and adapt to changing needs.

Additionally this position requires:

• Job Knowledge
  • Advanced knowledge and demonstrated application of education practices learning styles and teaching methods
  • The ability to create and present training and supplementary materials meeting various learning styles is necessary to perform this job at a satisfactory level.
  • Ability to shift and adjust work processes focus and deadlines as necessary to meet short and long-term demands of virtual and in-person programs
  • Ability to independently learn and maintain skills in emerging technologies and digital media literacy
• Technology including specific applications hardware and coding languages
  • Advanced knowledge of Microsoft 365 suite of applications including Teams

• Advanced knowledge of iOS and Android operating systems online searching skills website usage and technical troubleshooting
• Knowledge of video creation and editing software

• Communication (reading writing speaking)
  • Advanced knowledge of public speaking/presenting
  • Demonstrates advanced proficiency in creating step-by-step handouts outlines and other written instructional items including email
  • Ability to effectively communicate at an advanced level on the phone and in- person maintaining staff and customer privacy and exhibiting patience
• Teamwork
  • Demonstrates advanced proficiency in the ability to maintain effective working relationships with others collaborate on projects and understand different viewpoints
  • Demonstrates the ability to work with others on various projects maintain open communication and meet deadlines established by other departments
  • Demonstrates proficiency in listening and considering branch needs developing and supporting branch tech presenters and implementing branch ideas/feedback when appropriate
• Leadership
  • Demonstrates proficiency in providing feedback coaching and mentoring to branch technology presenters
  • Ability to provide feedback in a meaningful and compassionate manner
• Decision Making
  • Demonstrates understanding of digital innovation programming and customer needs
  • The ability to create and maintain digital innovation programming philosophies guidelines and program offerings and develop program changes

Age Requirement:

• Must be at least 18 years of age

Motor Vehicle Requirement

• Possession of a valid drivers license and a reliable personal vehicle for use in carrying out the duties of this position including transportation of materials and equipment (mileage reimbursed).

Work Environment

• Works primarily indoors with prolonged periods of sitting at a desk working on a computer and must have a reasonable tolerance for dust mold scents allergens and communicable diseases which enables the employee to handle library materials work in older buildings and interact with coworkers and the public.

Essential physical abilities to be accomplished with or without reasonable accommodation are:

• Conveying and receiving Communication and Instructions (speaking writing reading vision and hearing)
• Using computer data entry tools - keyboard mouse touchscreen scanner
• Sitting
• Walking (even ground and variable surfaces) Frequently (up to 50% of the time)
• Standing (up to 1 hours at a time)
• Bending/Stooping
• Pushing/Pulling up to 25 pounds
• Lifting to 25 pounds

• Walking (variable surfaces)
• Reaching above shoulder Rarely (1-5 times a year)
• Lifting 40 pounds