Billing Team Support

National Real Estate Insurance Group

Job Location:

Kansas City - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Position Objective:

The Billing Coordinator will provide essential support to the billing department by managing inbound and outbound client communications accurately processing and applying payments and ensuring a smooth and professional billing experience. The Billing Coordinator plays a key role in maintaining customer satisfaction and financial accuracy.

Essential Functions:

Make outbound calls to clients regarding outstanding balances billing inquiries and payment reminders.
Receive in-bound calls and assist clients with billing questions payment processing and account updates.
Accurately apply payments to clients accounts using internal systems.
Document call interactions and payment activity with attention to detail.
Collaborate with the Billing team to resolve discrepancies and escalate complex issues.
Maintain confidentiality and professionalism when handling sensitive financial information.
Assist with basic reporting and reconciliation tasks as needed.
Regular and predictable attendance.
Additional duties as assigned.

Basic Qualifications:

High school diploma or equivalent required; associate degree in Accounting Business or related field preferred.
1 year of experience in an administrative finance internships or customer service role.
Strong attention to detail and organizational skills.
Basic understanding of invoicing and accounting principles.
Proficiency in Microsoft Excel and familiarity with billing software.
Excellent communication skills and a collaborative mindset.
Ability to manage multiple tasks and meet deadlines.

Position Objective:The Billing Coordinator will provide essential support to the billing department by managing inbound and outbound client communications accurately processing and applying payments and ensuring a smooth and professional billing experience. The Billing Coordinator plays a key role i...