Billing Team Support
Billing Team Support
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Make outbound calls to clients regarding outstanding balances billing inquiries and payment reminders.
- Receive in-bound calls and assist clients with billing questions payment processing and account updates.
- Accurately apply payments to clients accounts using internal systems.
- Document call interactions and payment activity with attention to detail.
- Collaborate with the Billing team to resolve discrepancies and escalate complex issues.
- Maintain confidentiality and professionalism when handling sensitive financial information.
- Assist with basic reporting and reconciliation tasks as needed.
- Regular and predictable attendance.
- Additional duties as assigned.
- High school diploma or equivalent required; associate degree in Accounting Business or related field preferred.
- 1 year of experience in an administrative finance internships or customer service role.
- Strong attention to detail and organizational skills.
- Basic understanding of invoicing and accounting principles.
- Proficiency in Microsoft Excel and familiarity with billing software.
- Excellent communication skills and a collaborative mindset.
- Ability to manage multiple tasks and meet deadlines.
Employment Type
Full Time
