Transfer Center RN (24 Hours, Nights, Every 3rd Weekend)

POSITION SUMMARY:

The Transfer Center Nurse is responsible for coordinating patient admissions and transfers between Boston Medical Center Health System facilities. This role ensures a smooth efficient and safe transition of patients by acting as a liaison among patients healthcare providers and receiving facilities. The position requires strong clinical knowledge organizational skills and the ability to communicate effectively with diverse stakeholders.

Position: Transfer Center RN

Department: OSNM

Schedule: 24 Hours Nights Every 3rd Weekend

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Coordinate patient admissions from external and internal sources verifying clinical and insurance information to facilitate timely processing.
• Manage patient transfer requests prioritizing based on medical urgency bed availability and resource allocation.
• Serve as the primary point of contact for physicians nurses case managers and sending or receiving facilities throughout the admission and transfer process.
• Review patient medical records and documentation to ensure accuracy completeness and compliance with hospital policies and regulatory requirements.
• Facilitate bed assignments and communicate status updates to involved parties.
• Provide clinical assessment and triage support during admission and transfer processes to ensure patient safety and an appropriate level of care.
• Collaborate with case management and social work teams to address complex admission or transfer situations.
• Maintain accurate records of admissions and transfers for reporting and quality assurance purposes.
• Participate in initiatives aimed at improving transfer center operations patient flow and overall patient experience.
• Provides coverage for the Off-Shift Nurse Supervisor as needed.

JOB REQUIREMENTS

REQUIRED EDUCATION AND EXPERIENCE:

Associate of Science in Nursing

Minimum of 5 years clinical nursing experience

An equivalent combination of education and experience which provides proficiency in the areas of responsibility may be substituted for the above education and experience requirements .

PREFERRED EDUCATION AND EXPERIENCE:

Bachelors degree preferred

Previous experience working in a transfer center or admissions department preferred.

Previous experience preferably in emergency critical care or intermediate care.

CERTIFICATIONS LICENSES REGISTRATIONS REQUIRED:

Requires license to practice professional nursing as a Registered Nurse in the Commonwealth of Massachusetts.

CERTIFICATIONS LICENSES REGISTRATIONS PREFERRED:

N/A

KNOWLEDGE SKILLS & ABILITIES (KSAs):

Decision Making: Demonstrates ability to make sound and timely decisions that are guided by precedents policy & procedure and overall goals and objectives is able to choose the best course of action based on analysis of available information and can develop alternative courses of action

• Problem Solving: Demonstrates ability to address a wide variety of clinical operational and social issues that arise by analyzing the situation and applying critical thinking skills to implement a solution
• Communication Skills: Demonstrates the ability to articulate thoughts and present complex clinical and operational information using oral written and non-verbal communication skills able to employ active listening skills to gain clarity having the ability to gather and deliver information in person in writing and electronically/digitally
• Familiarity with hospital admission processes insurance verification and regulatory compliance
• Strong clinical assessment skills and knowledge of patient care standards
• Excellent organizational communication and interpersonal skills
• Computer/Technology Skills: Demonstrates ability to access and enter data from EPIC EHR excel power point Microsoft word Microsoft outlook web based shared drives
• Teamwork: Demonstrates the ability to work with others toward a shared goal share responsibility and rewards with team members having the ability to recognize combined actions of the group leads to overall success of the team
• Aspire to BMCs Core Values: Built on respect powered by empathy; move mountains; and many faces create our greatness

Equal Opportunity Employer/Disabled/Veterans

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