Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide The below client is with one of our client which is a leading global medical technology company. It offers a wide range of diagnostic imaging and laboratory diagnostics as well as advanced therapies and digital health services. Its solutions span from prevention and early detection to diagnosis treatment and follow-up care empowering healthcare providers worldwide.
Job Title: IT Operations Professional IV
Location: Cary NC 27511
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Onsite
Shift: 8:00AM-5:00PM
Job Description:
Summary:
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Performs IT operations and maintenance activities according to approved procedures guidelines and standards.
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Supports customization and facilitates IT operations and maintenance processes.
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Implements programs and procedures for safeguarding data/information security and safety.
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Executes and/or organizes relevant testings.
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Designs and documents existing and changed IT operational processes.
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Develops necessary service levels in order to fulfill business requirements.
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Performs 2nd-level user help desk activities individual coaching and trainings.
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Impacts: Is expected to adopt existing concepts methodologies order to create and open up new ways of approaching and fulfilling specific internal and external client requests or project requirements.
Key Responsibilities:
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Senior Professional Positions which need senior professional expertise with extensive functional commercial and/or technical knowledge in an area of competence.
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They integrate analysis development testing and implementation.
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They interpret and functionally influence policy and guidelines in their area of business / technology and develop processes and systems to deliver functional objectives.
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They typically plan own work according to targets agreed within a quarterly up to an annual cycle by integrating resources in a project driven environment.
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They provide functional advice and guidance to colleagues and customers.
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A chartered professional qualification or equivalent is typically associated with grades (though not necessary).
Experience:
Knowledge:
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Deep professional know-how and experience in one Sub Job Family.
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Masters domain.
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Transfers and applies know-how to / in various contexts.
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Solid professional judgment and problem-solving competence.
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Improves existing processes and approaches
TekWissen Group is an equal opportunity employer supporting workforce diversity.