IT Support Technician II
IT Support Technician II
Posted on :
05-09-2025
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1 Vacancy
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Job Description
Role: Security Administrator (creating and maintaining the Directory of Services)
**This is an onsite position based in Charlotte person Interview required !!
Duration: 6 months
Key Responsibilities
- Manage county user accounts including:
- Adding and updating security roles
- Assigning and updating sub-roles
- Setting up and maintaining Power BI roles
- Assigning and updating supervisor information
- Create and maintain the Directory of Services ensuring community services information is accurate and up to date.
- Update and maintain addresses and telephone numbers for District Attorney offices.
- Manage and maintain school names addresses and Zones within PATH NC.
- Serve as the primary point of contact for county leadership regarding the County Administrator security role.
- Ensure changes and updates are entered accurately and in compliance with established reference guides.
- Provide feedback to the Training Team on reference materials and participate in demonstrations as needed.
Qualifications
- Experience with IT account management security roles or user administration strongly preferred.
- High attention to detail and accuracy in data entry.
- Ability to follow quick reference guides and established procedures.
- Strong communication and organizational skills.
- Ability to work independently in a focused role.
Training
- Initial training will be provided through the existing QRGs.
- Additional reference materials are in development and ongoing feedback will help refine them.
Note
This is a 6-month contract position dedicated to the County Administrator security role within PATH NC. The individual will not perform broader IT Service Desk functions outside the scope of these responsibilities.
Required/Desired SkillsEmployment Type
Full-time
Key Skills
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