Senior Crew Chief
Senior Crew Chief
Posted on :
05-09-2025
Employer Active
1 Vacancy
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Job Description
Benefits:
- Dental insurance
- Health insurance
- Opportunity for advancement
- Vision insurance
REPORTS TO: Mitigation Manager
LOCATION: Ottawa ON Canada
A Senior Crew Chief is defined on our Paul Davis Career path as having a minimum of 4 IICRC Certifications or the equivalent experience. They hold the characteristics of a leader to support multiple crews. They have substantial experience within the industry across all disaster types within both residential & commercial claims.
Paul Davis is a national property damage restoration service provider and we thrive on providing extraordinary care while serving people in their time of need. We deliver emergency and construction services to clients in the grip of property disasters and emergencies. Our mission is to provide opportunities for great people to deliver Best in Class results. And we want to talk to you if you are one of those Great People.
We have an immediate opening for a goal-oriented computer-proficient and career-minded professional that possesses excellent customer service and communication skills. This is a fast-paced and detail-oriented work environment. Industry experience is required.
Summary
Under the general supervision of the Mitigation Manager the Senior Crew Chief not only leads their direct crew but understands that they are the guiding example for the department and all other Crew Chiefs and their crew members. They have the ability confidence and knowledge to lead multiple crews when responding to all activities of emergency services and exemplify the Paul Davis way in which they should be completed. They set the bar to the highest standard for the department Essential responsibilities/tasks: (illustrative not inclusive)
Under the general supervision of the Mitigation Manager the Senior Crew Chief not only leads their direct crew but understands that they are the guiding example for the department and all other Crew Chiefs and their crew members. They have the ability confidence and knowledge to lead multiple crews when responding to all activities of emergency services and exemplify the Paul Davis way in which they should be completed. They set the bar to the highest standard for the department Essential responsibilities/tasks: (illustrative not inclusive)
Supervisory
- Professionally represents the Paul Davis principles of honesty and integrity.
- Serves as the point person and first responder for every assigned emergency loss across both residential and commercial losses.
- Adopts a leadership role within the department across all Crew Chiefs Technicians and General Labourers.
- Act as a leader on all jobs for Quality workmanship Health & Safety and Brand Awareness.
- Conducts crew training in Customer Service Polices & Procedures best practice and recommends training opportunities.
General Tasks
Cut bag and lift bags of damaged drywall carpet pad and assorted debris.
Move heavy equipment in and out of vehicles and into buildings where it is needed.
Move contents of building safely into secure storage.
Source materials & equipment needed on job sites.
Establishes and records the scope of work to be accomplished.
Coordinates supervises and actively participates with all emergency work.
Oversees equipment maintenance and expendables (to include maintaining MSDS sheets on assigned vehicle).
Acts as the lead communicator with management and customers.
Performs on-call mitigation and emergency work both on rotation and on demand due to extraordinary circumstances.
Able to climb a ladder.
Complete daily vehicle checks along with promoting and supervising the completion across the mitigation fleet.
Always maintain a clean and safe vehicle along with promoting and supervising the standard across the mitigation fleet.
Follows established safety practices including the proper use of PPE when required.
Conducts meetings regarding safety chemicals equipment and any other beneficial topics which would benefit the crews and department.
A Senior Crew Chief must hold or be working towards any of the following IICRC or Industry Specific Certifications:
- Water Restoration
- Applied Structural Drying
- Fire & Smoke
- Asbestos Worker
- Asbestos Supervisor
- Applied Microbial Restoration Technician
- Trauma and Crime scene
- Infectious control
Knowledge Skills and Abilities:
- Knowledge of practices and procedures of water fire and mold trades.
- Knowledge of cleaning chemicals solutions and use of solvents.
- Ability to troubleshoot & problem solve independently and in collaboration with management.
- Ability to teach and exhibit techniques and preventative maintenance of equipment.
- Ability to use and maintain hand power and truck mounted tools.
- Ability to develop learn and properly apply operating and work procedures.
- Ability to plan and organize work to be completed through the emergency/mitigation phase of the customers job.
- Able to troubleshoot and offer solutions as issues arise.
- Must hold crew sub-contractors accountable when standards are not reached through coaching and training.
- Ability to read and interpret written and/or oral instructions.
- Ability to communicate oral and/or written instructions.
- Ability to meet predetermined deadlines.
- Ability to safely move and relocate heavy objects.
- Ability to lift at least 75 pounds.
- Ability to work in confined spaces.
- Ability to exercise judgment when to act independently and when to refer situations to an administrator.
- Ability to work flexible hours or shifts.
- To coach mentor and train peer Crew Chiefs to develop their skillset and industry knowledge.
- Ability to work cooperatively with employees contractors/vendors outside agencies and the public.
- Ability to recognize and report hazards and apply safe work methods.
Possession of a valid Ontario G class Drivers License and a clean driving record is required at the time of hiring and must be maintained while employed. A police check will be conducted before any employment commences.
Compensation: $30.00 per hour
Since 1966 Paul Davis has been an industry leader in the areas of property damage mitigation reconstruction and remodeling. With more than 370 offices in our franchise network the company serves residential institutional and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time establishing a reputation for performance integrity and responsibility among customers and carriers alike. Whether property damage is caused by water fire smoke storms or other disasters we deliver on our promise to deliver excellence expertise and a customer experience that is second to none. At Paul Davis our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
Required Experience:
Chief
Employment Type
Full-Time
Key Skills
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