Shoot Captain

LIFE AT CLAYS

Welcome to Clays the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe fun and accessible for everyone. As we expand locally and globally were excited to share our love for British charm and competitive gaming with the world. Whether youre after a thrilling day with friends or a lively evening with colleagues Clays is the perfect spot for adrenaline-pumping fun-filled experiences.

Careers at clays are loaded with possibilities. As we grow our brand we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If youre seeking a workplace that values integrity fun and teamwork Clays might just be the place for you!

Weve been named one of the UKs Best Workplaces for 2025 by Great Place To Work UK! Thats right were all about creating an awesome place to work with plenty of fun growth and top-notch vibes. But dont just take our word for it heres what our colleagues have to say about us:

You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need and your progress is entirely up to you.

From day one the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.

Mistakes are stepping stones here and no one is frowned upon for making them. We learn from each other which is unique in a workplace.

CLAYS VALUES

At Clays our venues are for everyone and so is our workplace. We believe that to serve our diverse audience we must first celebrate and nurture diversity within our team. Thats why were dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So if youre passionate about making a positive impact wed love to hear from you!

And of course were looking for someone who embodies our Clays values. Thats why weve framed them as key questions that guide everything we do:

SAFE - Safety first. Its our responsibility to protect our people our guests and our business. We make decisions that create an environment where everyone feels safe respected and supported.

AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond whats expected obsessing over the detail making thoughtfulness a priority and ensuring every guest and colleague feels seen valued and truly celebrated.

LASTING - Lasting means creating impact that goes beyond the moment. At Clays the choices we make must meaningfully contribute to a lasting impression for our guests our people our planet and our brand.

Whats the Gig you ask

SUMMARY OF POSITION

Clays floor teams are collaborative consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays we offer a unique experience and therefore have a unique role and requirements this is where our Shoot Captains come in.

Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will help you in this role.

You will be expected to introduce the game set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drink orders. Moreover you will ensure that they are looked after with our 12 steps of service covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section.

You will be a critical piece of the front-of-house team always looking for opportunities to enhance the guest experience giving hints tips and recommendations driving peoples competitive spirit and helping them engage with the game.

As a Shoot Captain you should be able to develop a rapport with the guests throughout their entire experience. You will ensure guests leave with a smile remembering your name and eagerly anticipating their next visit.

DUTIES & RESPONSIBILITIES

Your role will include but may not be limited to the following responsibilities;

• You will be highly competent with our booking system
• On occasion you may run the reception and bookings for the service
• You will support the events team with group reservations
• You will be crucial to the smooth success of our corporate events
• Handle face to face customer enquiries as well as telephone and email queries in a polite professional manner.
• When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service.
• Able to flex your skills across our multiple front of house roles

SKILLS DESIRED QUALIFICATIONS & ATTRIBUTES

• Host or hospitality reception / bookings management preferred but not essential
• Previous food and beverage service experience restaurant or bar
• Always looking for opportunities to improve your knowledge and abilities
• Passionate about hospitality and creating amazing experiences
• A keen eye for detail with excellent written and verbal communication skills
• Ability to build lasting relationships with colleagues and clients
• Honest with strong moral principles
• Take initiative can solve problems calmly and work well under pressure
• Someone who really enjoys interacting with people
• Love and engage with incredible food and beverage

WHAT YOULL GET IN RETURN

We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary 12.50 per hour as well as weekly Tronc service charge distribution.

Other great benefits include:

Plus were certified as a Great Place to Work reflecting our commitment to creating an outstanding work environment!You will be part of a growing brand business and an exciting adventure with excellent training opportunities and investment in your personal development.