Director, Information Technology
Director, Information Technology
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$ 158000 - 195000
1 Vacancy
Job Description
We Breathe Life Into Data
At Komodo Health our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. Thats why we built the Healthcare Map the industrys largest most complete precise view of the U.S. healthcare system by combining de-identified real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications helping us answer healthcares most complex questions for our partners. Across the healthcare ecosystem were helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns identify gaps in care address unmet patient needs and reduce the global burden of disease.
As we pursue these goals it remains essential to us that we stay grounded in our values: be awesome seek growth deliver wow and enjoy the ride. At Komodo you will be joining a team of ambitious supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease and enjoy the journey along the way.
*Please note - this is a hybrid role based in our San Francisco CA office. Onsite expectations are 2-3 days per week.*
The Opportunity at Komodo Health:
As the Director of IT you will be the strategic leader shaping Komodo Healths enterprise technology landscape. You will oversee global IT operations drive innovation in service delivery and ensure Komodos workforce has the secure scalable and seamless technology foundation it needs to accelerate our mission of reducing the burden of disease.
This role extends beyond operational oversight: you will be responsible for building a forward-looking IT strategy driving enterprise transformation initiatives and partnering with executives across the organization to align technology investments with business priorities. Your leadership will be defined by vision resilience and the ability to inspire a global team to deliver excellence at scale.
Looking back on your first 12 months at Komodo Health you will have accomplished
- Designed and implemented an IT strategy and roadmap aligned with company growth and enterprise risk priorities.
- Scaled global IT service delivery with measurable improvement in user satisfaction incident response and resolution times.
- Established a world-class IT team improving engagement retention and capability maturity across geographies.
- Strengthened Komodo Healths security and compliance posture ensuring enterprise readiness for audits SOC 2 HIPAA and other regulatory frameworks.
- Delivered enterprise transformation initiatives (e.g. collaboration platforms automation observability AI-driven IT ops) that enhanced productivity and reduced total cost of ownership.
You will accomplish these outcomes through the following responsibilities
- Define and execute the IT strategy aligning technology investments with organizational priorities and scaling needs.
- Partner with senior leadership to evaluate and adopt emerging technologies that enhance workforce productivity and enterprise resilience.
- Oversee IT Service Management for a fully remote and hybrid workforce spanning multiple global regions.
- Establish KPIs and SLAs ensuring reliable secure and frictionless employee experiences.
- Collaborate with HR Security Legal and Compliance to ensure IT practices exceed industry standards.
- Oversee risk management business continuity planning (BCP) and incident response readiness.
- Lead mentor and grow a distributed global IT team into a strategic business-aligned function.
- Cultivate a culture of accountability innovation and continuous improvement.
- Oversee lifecycle management of IT infrastructure SaaS ecosystem and workplace technologies.
- Negotiate manage and optimize vendor partnerships to deliver both cost efficiency and service innovation.
What you bring to Komodo Health (required):
- 7 years of IT leadership experience with at least 3 years at the senior manager or director level overseeing distributed global teams.
- Proven ability to build and execute IT roadmaps that balance short-term service excellence with long-term enterprise scalability.
- Deep expertise in enterprise IT management: SaaS ecosystems (Google Workspace Office 365 Okta Slack Atlassian Zoom) endpoint management (Mac/Windows) and cloud services (AWS).
- Strong track record in security risk and compliance with experience supporting SOC 2 HIPAA or equivalent frameworks.
- Demonstrated success in change management and organizational transformation driving adoption of new platforms and practices.
- Business fluency: ability to communicate IT strategy and performance metrics to C-level stakeholders bridging technical and non-technical audiences.
- A track record of vendor management and contract negotiation at scale.
- High EQ and strong people leadership skills with a proven ability to build diverse engaged and high-performing teams.
Expected AI Use in this role
- Leverage AI-driven IT service automation (chatbots predictive analytics) to improve incident response resolution times and employee experience.
- Partner with business leaders to evaluate and scale enterprise AI workplace solutions ensuring governance data privacy and measurable productivity gains.
Additional skills and experience wed prioritize (nice to have)
- Familiarity with AI-driven IT operations automation or observability platforms.
- Prior experience leading IT through high-growth scaling environments.
The pay range for each job posting reflects a minimum and maximum range of annual base pay that we reasonably expect to pay for this position within the US. We carefully consider multiple business-related factors when determining compensation including job-related skills work experience geographic work location relevant training and certifications business needs and market demands.
The starting annual base pay for this role is listed below. This position may be eligible for performance-based bonuses as determined in the Companys sole discretion and in accordance with a written agreement or plan. This role may also be eligible for equity addition this role is eligible for benefits including but not limited to comprehensive health dental and vision insurance; flexible time off and holidays; 401(k) with company match; disability insurance and life insurance; and leaves of absence in accordance with applicable state and local laws and regulations and company policy.
San Francisco Bay Area and New York City:
$182000 - $230000 USD
All Other US Locations:
$158000 - $195000 USD
Komodos AI Standard
At Komodo were not just witnessing the AI revolution were leading it. This is a pivotal moment in time where being first to market with AI transforms industries and sets the bar. Weve already established industry leadership in leveraging AI to revolutionize healthcare and we expect every team member to here isnt optional; its foundational. We expect you to integrate AI into your daily work from summarizing documents to automating workflows and uncovering insights. This isnt just about efficiency; its about making every moment more meaningful building on trust in AI and driving our collective success.
Join us in shaping the future of healthcare intelligence.
Where Youll Work
What We Offer
Positions may be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan prepaid legal assistance and more. We also offer paid time off for vacation sickness holiday and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.
Equal Opportunity Statement
Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Director
Employment Type
Full Time
