Front Office Manager
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Job Location:
Lincoln, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Front Desk Manager Fairfield Inn & Suites Lincoln Southeast
8455 Andermatt Drive Lincoln NE
Are you passionate about creating exceptional guest experiences Do you have prior front desk experience and proven leadership skills If so wed love to talk with you!
Apply in person or simply click the Apply Now button.
Job Purpose
The Front Desk Supervisor oversees front desk operations while delivering outstanding guest service and leadership. This role ensures smooth day-to-day operations provides training and guidance to team members and resolves guest concerns to guarantee a consistently high level of hospitality.
Key Responsibilities
Lead train schedule and coach the front desk team to deliver an outstanding guest experience.
Greet and assist guests at the desk providing information about the property and services.
Monitor lobby activity room status and group activity and communicate effectively with other departments.
Handle guest concerns with professionalism and resolve issues promptly.
Support team members by delegating tasks monitoring performance and fostering a positive inclusive work environment.
Ensure compliance with cashiering deposits key control and overall safety procedures.
Provide emergency and safety support as needed.
Skills & Qualifications
Education: High school diploma or equivalent required.
Experience: Previous hotel front desk experience required; supervisory experience preferred. Prior Marriott experience and knowledge of FOSSE PMS a plus.
Excellent communication skills (verbal and written).
Strong customer focus with the ability to anticipate and respond to guest needs.
Experience in cash handling credit card transactions and confidential information management.
Ability to multitask remain composed under pressure and resolve conflicts effectively.
Proficiency with property management systems switchboards and general office equipment.
If youre ready to bring your hospitality expertise and leadership skills to a growing team wed love to meet you!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
IC
Key Skills
- Office Manager Experience
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- Front Desk
- Guest Services
- Hotel Management
- Eaglesoft
About Company
As we continue to grow our business we expect to bring on additional personnel in LHG to promote that growth. We have identified leaders in the markets we serve...
