Order Management Coordinator (Japanese Speaking)
Order Management Coordinator (Japanese Speaking)
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Job Description
Order Management Coordinator (Japanese Speaking)
Are you a service-minded professional who enjoys supporting internal stakeholders Then we have a new opportunity for you!
This will be an opportunity to work in the Asia Pacific order management team and to be a member of the team executing our order management business processes for Japan. This role is based in either Laem Chabang or Bangkok in Thailand.
This role covers day-to-day tasks of ordermanagement:
- Overseeing sorting and handling the incoming external and internal customers emails inquiries order status requests purchase orders invoices claims and other customer correspondence in a timely manner through Contact Center.
- Responsible for entering Sales orders Service orders Service contracts to Valmets ERP system (Infor LN) without delay and according to Valmets rules agreed processes and policies making sure correct TAX codes are used.
- Making sure the billable lines from Service orders and Service contracts are transferred to the Global Financial Operations team on time and without delay; responsible for making invoice corrections i.e. creating credit invoices and new invoices according to the customers requests and other situations.
- Responsible for triggering revenue recognition on the Service order side making sure all the preconditions are met and that the needed amount of costs is collected to the Service order according to IFRS rules.
- Ensuring checking the inventory approving and releasing the orders to the Warehousing when needed.
Were seeking a dynamic and detail-oriented professional who thrives in a fast-paced multi-layered global environment. The ideal candidate will have:
- Experience in order management- and invoicing processes understanding in local / foreign tax- and finance related regulations.
- Experience with ERP systems (e.g. Infor LN) and CRM systems.
- Good spoken and written English and Japanese (recommend at least N2 level for Japanese) and excellent communication skills.
- Good knowledge & common skills in IT (e.g. Microsoft Power Point Word Excel).
- Strong self-driven and proactive mindset with problem-solving skills.
- Result oriented mindset and self-accountability.
- Willingness to learn and enjoy being exposed to new challenges with good cooperation and positive attitude.
- Bachelors Degree in relevant field.
We offer
a challenging position in an international business environment and a great opportunity to show your talent. We encourage and value an innovative culture that suits development-minded people who enjoy working in a fast-paced and dynamic environment full of opportunities.
For more information about this position
you can contact Prin Khantee Human Resources Generalist SEA If this sounds like something you are looking for and you are ready to go forward on your career send your application with your CV via the link provided latest by September 30 2025.
When everything works together
Valmet is where the best talent from a wide variety of backgrounds comes together. With 17500 professionals around the world we are the leading global developer and supplier of technologies automation and services for the pulp paper and energy industries and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers performance forward requires creativity technological innovations service know-how and above all teamwork.
Join the team! Experience:
IC
Employment Type
Full-Time
Key Skills
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