Entry Level Customer Support for Dutch speakers
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities:
- Provide customer support in Dutch via phone email and chat.
- Offer accurate information about products and services addressing customer queries professionally.
- Troubleshoot customer issues and escalate complex problems when needed.
- Maintain detailed and up-to-date records of customer interactions.
- Work towards individual and team targets to ensure high levels of customer satisfaction.
Requirements:
- Native or fluent Dutch speaker.
- Good level of English (B2 or higher).
- Strong communication skills both written and verbal.
- Previous experience in customer service is an advantage but not required.
- Ability to manage multiple tasks in a fast-paced environment.
- Problem-solving skills and a positive can-do attitude.
- Compensation and Benefits:
- Base Salary: Competitive Salary
- Performance Bonus: Monthly performance bonus of up to 10%.
- Meal Allowance: Meal voucher card valued at 3 per working day for the first year increasing to 6 per day after 12 months.
- Health Insurance: Private health insurance provided.
- Additional Perks:
- Free access to an on-site gym.
- Well-being activities.
- Rooftop cinema with breathtaking views of the Acropolis.
Contract Type:
- Fixed-term employment contract.
- Work Arrangement: On-site with the possibility of hybrid options after an initial period.
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
