Trainer
Trainer
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$ 45353 - 58900
1 Vacancy
Job Description
Reporting to the Operations Manager the Trainerwill oversee various training initiatives to meet the training teams deliverables and goals. This role involves collaborating with leaders in operational areas to identify training needs ensuring adequate training delivering timely updates to Policy and Procedure documentation and maintaining staff training records.
The Trainer should have a proven history of designing and implementing successful training programs familiarity with both traditional and modern training methods excellent communication and leadership skills strong writing and record-keeping abilities for reports and training manuals good computer and database skills as well as effective planning multitasking and time management skills.
Responsibilities:
- Maintain and update the Process and Procedure Guides (PPGs) and Processing Guides for all departments.
- Ensure all training materials are current and aligned with the Processing Guide.
- Support and oversee the development and implementation of the Conduent Medicaid Suite (CMdS) claim system.
- Research and develop course materials for classroom training including manuals handouts exercises and quizzes and maintain a regular schedule for revising and updating these materials.
- Coordinate with all operational areas to ensure that the training curriculum meets the needs of functional areas and client expectations.
- Monitor employee training and evaluate the effectiveness of the training provided.
- Ensure that employees complete designated training programs.
- Deliver a monthly trainers calendar to the management team.
- Provide training support as needed for all departments.
- Prepare and present training reports to the operations team.
- Coordinate and deliver training sessions across multiple locations requiring occasional travel to ensure consistent and effective onboarding compliance and skill development for employees and providers.
Requirements:
- Bachelors degree.
- A minimum of three years of corporate training experience.
- Proven track record in designing and executing successful training programs and curriculum development.
- Ability to develop and implement training for ongoing operations and new projects.
- Experience with learning management systems and related training evaluation tools.
- Proficiency in Microsoft Office Suite.
- Strong verbal and written communication skills interpersonal skills and the ability to work effectively in a team environment.
- Strong analytical and problem-solving skills.
- Flexibility and adaptability in a fast-paced changing operational environment.
- Ability to travel within the state of New Mexico as needed.
Preferred:
- Experience in the government healthcare industry preferably with Medicaid and Medicare.
Flexible Working
At Conduent we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role you can expect the following working conditions:
- Hybrid work: Work in a way that allows you to work from home during portions of your week and also have time onsite to connect with other team members and business leaders.
Working For You
Perks and rewards designed for you:
- Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your familys needs and start on the first day of employment.
- Retirement Savings: We will support you as you save for your future.
- Employee Discounts: We offer you access to a vast selection of global national and local discounts on merchandise services travel and more.
- Career Growth Opportunities: We help you thrive so together we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
- Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
- Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
- Great Work Environment: We are proud of our award-winning culture and the recognition weve received for our diversity efforts.
Join Us
At Conduent we are one team one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work
Grow and thrive both personally and professionally
Make a difference with our clients in our communities and with the millions of people we support
When you join Conduent you are engaged in creating the future - both our companys and your own. With more than 60000 associates across 24 countries we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and addition to base pay this position based on business need may be eligible for a bonus or addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is$45353 - $58900.
Employment Type
Full Time
