Technical Support Specialist

Dover - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Job Description

Stefanini Group is hiring!

Stefanini is looking for Technical Support Specialist in Dover DE (Onsite)

For quick Apply please reach out to Vipul Bhardwaj - call: / email:

Work Hours:M-F (37 hours)

Work Location:Dover DE

Shift:1st Shift

Expert for a technical development or execution environment product or set of products.
The primary responsibility of a PS1 is to make sound recommendations on functional and technical improvements to the product and manage and complete customer tickets related to the product. The PS1 will provide effective product support as needed.
The PS1 will provide input for training and/or documentation materials regarding the latest technical and functional design changes and processes used within the product.
The PS1 shall attend meetings complete customer service ticket requests submit weekly reports and respond to emails and phone calls.
The PS1 will create documentation as needed assist in testing and be part of the Customer Engagement team.
The PS1 will report to the Customer Engagement Specialist.

High School Diploma is required.
Help Desk Experience 2 years.
Customer Service Experience 2 years.

Listed salary ranges may vary based on experience qualifications and local market. Also some positions may include bonuses or other incentives.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

About Stefanini Group

The Stefanini Group is a global provider of offshore onshore and near shore outsourcing IT digital consulting systems integration application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas Europe Africa and Asia and more than four hundred clients across a broad spectrum of markets including financial services manufacturing telecommunications chemical services technology public sector and utilities. Stefanini is a CMM level 5 IT consulting company with a global presence. We are CMM Level 5 company.

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Required Experience:

Unclear Seniority

Job DescriptionStefanini Group is hiring!Stefanini is looking for Technical Support Specialist in Dover DE (Onsite)For quick Apply please reach out to Vipul Bhardwaj - call: / email: Work Hours:M-F (37 hours)Work Location:Dover DEShift:1st Shift Expert for a technical development or execution enviro...