Assistant Developer
Assistant Developer
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Job Description
Knowledge and Process Management is part of the Physical Security Systems Architects organization within Oracle Global Physical Security. KPM is responsible for identifying evaluating and documenting information assets which includes documenting procedures developing job-related training such as lesson plans for online self-paced or live training. Managing communications across Global Physical Security for Physical Security Systems and Applications. The goal of KPM is to ensure we share relevant and useful information through a standardized process across Oracle Global Physical Security to enable scalability and efficiency as the team grows. Documented procedures guides and job-related training to help new hires onboard quickly and provide existing employees with reference materials to help maximize efficiency standardize on processes troubleshoot issues and answer questions that may arise during their workday. Such processes and tools are key to drive stabilization and repeatable processes as the business continues to scale globally.
The User Assistance Developer will be responsible for developing and maintaining documentation and training for GPSs various teams. This role will collaborate with internal stakeholders and subject matter experts to develop content to enable learning for all levels of the organization worldwide. This may include documenting procedures and creating various types of training (online self-paced live) knowledge exams tutorials and videos.
Job responsibilities:
This role will be responsible for but not limited to the following:
Contribute to the overall learning and development strategy for Global Physical Security Systems
Understand the unique learning needs of the various levels and roles across GPS and translate them into requirements
Develop training curriculum based on requirements
Drive continuous improvement by maintaining a cadence to update and improve training curriculum
Facilitate training through various modes depending on need
End to end project management for training (from gathering requirements to final delivery to reporting/metrics)
Collaborate with subject matter experts to create edit and maintain knowledge articles that are used by end users with varying degrees of technical knowledge
Review and audit documentation from subject matter experts to ensure consistency in appearance and content
Work directly with development teams to create user guides
Seek feedback on documentation to identify improvement opportunities
Assist on special projects or activities as needed
Manage the end-to-end exam development process for Oracle Global Physical Security on Oracle MyLearn platform
Contribute to all aspects of high-impact process specific certification projects from start to finish working in close collaboration with product development engineering consultants partners physical security practitioners and other Subject Matter Experts (SMEs)
Define the intent and scope of process and subject specific exams for specific target audiences and job roles
Perform Job Task Analysis (JTA) create exam blueprint design
Manage blueprint training course development
Conduct review workshops and training sessions for SMEs and end users
Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.
Security Guard / Securitas Security/ Austin Texas / TXDPS License #B03944
Employment Type
Full-Time
