Housekeeping Floor Supervisor
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Job Location:
Bretton Woods, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Location
Omni Mount Washington Resort & Spa
As grand as the history behind it the Omni Mount Washington Resort & Spa located in Bretton Woods New Hampshire is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents poets and celebrities the hotel delights every sense with enchanting music refined dining and luxurious dcor.
Omni Mount Washington Resort & Spas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect gratitude and empowerment each day. If you are a friendly motivated person with a passion to serve others the Omni Mount Washington Resort & Spa may be your perfect match.
Job Description
The role of the Housekeeping Floor Supervisor is to ensure that the cleaning and servicing of guestrooms meet the Omni standards.
Responsibilities
- Inspects the cleaning and servicing of guestrooms prior to 3pm
- Assigns special assignments as directed by the Executive Housekeeper Assistant Executive Housekeeper or the OPERA Reports (i.e VIPs Early arrivals rollaways cribs SG)
- Inputs any repairs or discrepancies of guest rooms in Synergy
- Ensures that all GRAs have appropriate supplies and linens.
- Assists in the cleaning of guest rooms when necessary.
- Assists in processing AM and PM room status reports.
- Ensures that the GRAs linen cart is neat and well organized.
- Ensures that linen closets on guest room floors are completely stocked and organized daily.
- Opening the house on a daily basis
- Assist in facilitating Morning standups
- Attend and assist with the Monthly OST meetings
- Manage the Housemen and Floor Responsibilities
- Ensure all Safety Policies and Procedures are followed and adhered to
- Daily Medallia Board is posted and Shared with Associates
- Duties include but are not limited to the job description outlined above and the corresponding checklist
- Displays a positive upbeat and professional demeanor with all guests and associates
- Completion of all assigned duties as directed by the Executive Housekeeper/Assist. Exec Hskper.
- Maintain property to Omni standards as outlined in Rooms Operation Manual
- Responds quickly and urgently to all guest requests
- Participates and embraces guest service skill requirements and the 6 pillars of Omni Culture: Power of One Mirror Image Trilogy OST OSC Moments of Service
- Conducts Moments of Service success checklists on a daily/weekly basis
- Conducts guestroom inspection checklist on daily/weekly basis
- Conducts Rooms control to update personal preference profiles
Qualifications
- Associates degree or equivalent experiece preferred.
- Must be able to stand for long periods of time.
- Must be able to lift at least 50 lbs.
- Ability to work nights weekends and holidays.
- Fulltime part time and on call positions available.
Omni Hotels & Resorts is an Equal Opportunity Employer.
*Terms and conditions apply to Sign On Bonus.
Required Experience:
Manager
Key Skills
- Time Management
- Fashion Retail
- Microsoft Office
- Customer Service
- Communication skills
- POS
- Retail Sales
- Training & Development
- Mentoring
- Supervising Experience
- Retail Management
- Recruiting
About Company
Find hotels and resorts for your vacation, wedding or business travel. Book with Omni Hotels & Resorts, with over 50 locations across the US and Canada.
