Server Engineer | Data Center Operations, Data Center Operations

AWS (AIS)

AWS (AIS)AWS AWS

AWS Infrastructure Services (AIS)

AWS Infrastructure Services (AIS) owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

AWS

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

(AWS)

Amazon Web Services (AWS) is growing rapidly and we are looking for a Data Center Engineer to join our expanding Infrastructure Operations team.

Amazon

Data Center Operations designs installs and maintains the worlds largest Computing Infrastructure. Our scope of work includes systems repairing dealing with issues handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.

Amazon

Data Center Operations designs installs and maintains the worlds largest Computing Infrastructure. Our scope of work includes systems repairing dealing with issues handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.

Key job responsibilities
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Key job responsibilities:

In this role as a Data Center Engineer you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes:

* Working as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
* Your role and responsibilities include but are not limited to installing server racks removing server racks fixing various IT hardware and network components and also responding to emergent situations that affect operations.
* Meet customer service level agreements by resolving problems and be the first line touch point for hardware troubleshooting and technical issues.
* Perform on-call duties and participate in Data Center operations handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
* Participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
* Have the knowledge of the policies and procedures including safety and security within your department and understand the appropriate application of such knowledge.
* Contribute to documentation on technical issues through root cause analysis for operational issues that occur and contribute to process improvement initiatives relevant to the data center environment.
* More experienced engineers may assist in training less experienced members of the team.

A day in the life
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A day in the life

*You will support Data Center infrastructure equipment (e.g. racks servers networking devices hardware components cables etc.)
* You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware or spare parts including installing and removing server racks and fixing server hardware.
* You will perform on-call duties and will participate in Data Center operations handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
* Show a strong aptitude for troubleshooting and problem solving.
* You will be involved with site management and maintain tidiness in operation areas.
* Work in a rotating shift with a team of other engineers. Your standard shift hours are 10 hours with a one hour break. You work on 4 days work shifts and 3 days off in the week. Your standard work hours are 8:00-18:00 12:00-22:00 21:45-08:15.



About the team

Amazon

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.


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- One year hands-on experience maintaining and servicing technical systems.
- Working knowledge of Linux/Windows systems PC/Server hardware and basic networking.
- Ability to work non-standard hours such as 10 hour shift with 1 hour break (You work on 4 days work shifts and 3 days off in the week. Your standard work hours are 8:00-18:00 12:00-22:00 21:45-08:15

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- LinuxRHCSACCNA/BashPython
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- Experience with ticketing systems escalation procedures and data center facilities
- Understanding of maintenance windows and change management
- English & Japanese communication skills
- Linux/networking certifications (RHCSA CCNA or equivalent) and scripting skills (Bash Python etc.)
- BA/BS in technical field or equivalent practical experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.