Belay Technologies has been voted Baltimore Business Journals (BBJ) Best Places to Work 2019 runner up in 2020 and a finalist in 2021! Belay Technologies is seeking a Jr. System Engineer (ICAM) to join our intel team.We are looking for technical staff to provide 24x7 support to an existing Operations Center for a suite of Identity Credential and Access Management (ICAM) systems. The candidate will be responsible for monitoring ICAM systems and providing Tier 1 & Tier 2 support. This includes supporting customers who are integrating with Enterprise and IC Attribute and Authorization services. Support may include assisting end-users to resolve access issues as well as aiding development teams in understanding and resolving issues with REST Services. The candidate will use JIRA for ticket management and provide support via email chat and phone. The ideal candidate is an analytical thinker who can solve difficult problems independently
Candidates should have the following qualifications:
TS/SCI Clearance with polygraph
Bachelors Degree in System Engineering Computer Science Information Systems Engineering Science Engineering Management or related discipline
Seven (7) years experience as a System Engineer in programs or contracts of similar scope type and complexity
Five (5) years of additional System Engineering experience may be substituted for a bachelors degree for a total of 12 years experience
Candidates should have experience with or knowledge of:
Online and telephone customer support
Public Key Infrastructure (PKI)
Attribute Based Access Control (ABAC)
Entitlements Management
LDAP directories
SQL and basic database querying abilities
RESTful services
Ticket tracking system (e.g. JIRA Redmine ServiceNow)
Linux operating system
Candidates are desired to have the following skills:
Analyze system applications and perform troubleshooting
Understand and communicate complex software systems
Modify Confluence pages and write technical documentation to support customers
Assist with educating/training customers on software capabilities
Assist with understanding and defining customer needs
Work independently
Work Schedule: The 24x7 shift rotates over 10 weeks in five 2-week periods as follows. Day and Mid shifts are 12 hours (6am-6pm 6pm-6am) Straights are M-F (8 hours per day). Shift differential is available for the Mid shifts
Period 1 Mids 4 on 3 off 3 on 4 off
Period 2 Days 3 on 4 off 4 on 3 off
Period 3 Days 3 off 4 on 4 off 3 on
Period 4 Mids 4 off 3 on 3 off 4 on
Period 5 Straights M-F only 8 hours per day
Perks and Benefits:
8 weeks paid leave - 4 weeks of personal leave 3 Yay! days take off on your birthday11 paid holidays and optional leave up to 6 days through Belays volunteer program
10% matching in 401(k) contributions vested on day one
$5000 annual training/tuition
Student Loan Repayment Program
100% company-funded HSA
Rich medical coverage (100% coinsurance)
Dental coverage including orthodontia
Up to $420000 in life insurance premiums 100% company funded
Amazon Prime gym reimbursement monthly lunches games and prizes
Pet adoption program generous referral bonus program fun events and more!
At Belay we are committed to creating an environment where you can thrive both professionally and personally. We believe in transparency and fairness in compensation. Several factors influence final salary including but not limited to geographic location Federal Government contract labor categories and contract wage rates relevant prior work experience education specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks a flexible work-life balance and career development.
Salary Range: $105000 to $200000
Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD as well as state-of-the-art commercial products. We hire software engineers web designers test engineers systems engineers systems administrators database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military/veteran status or other characteristics protected by law.
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