The Multi-Unit General Manager at SPHG is responsible for the overall operations of two high-volume restaurants The Gypsy Kitchen and The Southern Gentleman in Buckhead.
This role involves leading two management teams that share a common kitchen along with an Executive Chef and culinary teams. The General Manager will oversee the service teams prioritizing upscale guest-focused hospitality. A robust background in upscale restaurant leadership is essential coupled with an expertise in wine and beverage programs. The ideal candidate will be a dynamic leader who can cultivate a positive team environment and deliver memorable experiences for our guests.
RESPONSIBILITIES:
The Multi Unit General Manager will perform duties in compliance with all applicable sanitation health alcohol service and personal hygiene standards. He/she is responsible for the appropriate use of restaurant supplies and equipment to minimize loss waste and fraud. Duties include:
Generate outside sales through event planning local business outreach special events and concierge programs
Oversee and direct beverage and wine program
Manage the hiring of team members
Maintain and upkeep all payroll LMS and employee lifecycle software and procedures.
Manage the entry of vendor invoices product check-ins and all daily cash handling throughout the shift.
Leads and coaches the front of the house service teams to deliver consistent upscale service
Provides leadership for problem resolution to facilitate improvedworking relationships.
Addresses complaints and resolves problems in a timely andeffective manner.
Must be able to work in an environment free of direct daily supervision must be a self-starter organized and multi-task oriented.
Must be able to plan assign and direct work.
Must possess strong analytical and problem-solving skills to include collecting and analyzing dataresulting in fiscally responsible decisions.
Creates an atmosphere that allows for the respect and well-being of all coworkers andguests in a safe secure environment.
Maintains confidentiality of all proprietary SPH operations programs and materialinformation.
Maintains quality assurance and compliance with all regulatory requirements.
Ensures compliance with current laws and policies to provide a work environment freefrom sexual harassment and all illegal and discriminatory behavior.
Uses tactful appropriate communications towards direct reports vendors and guests.
Utilizes effective time management; reports to work on time and completes assignedduties within designated time frames.
Multi-Unit General Manager
