Order Fulfillment & Customer Service Specialist

Charlottesville, VA - USA

Hourly Salary: $ 16 - 19

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Gearharts Fine Chocolates has been creating artisan chocolates and delighting customers in Charlottesville Virginia for over two decades. Were a well-established locally-owned business that values quality customer service and team members who take pride in their work.

Position Overview: Were seeking a detail-oriented energetic team member to manage our complete order fulfillment process from wholesale corporate and retail channels - from answering customer calls to ensuring every order leaves our facility perfectly prepared. This is an excellent opportunity for someone who enjoys variety in their work and wants to grow with an established local business.

What Youll Do:

Process customer orders across all channels by phone and online systems
Carefully package our artisan chocolates to maintain quality standards
Organize and schedule orders for efficient fulfillment
Prepare shipments and coordinate with delivery services
Make local deliveries as needed
Maintain organized inventory records and clean workspace
Provide exceptional customer service that reflects our 25-year reputation

What Were Looking For:

Strong attention to detail and organizational skills
Excellent phone manner and customer service instincts
Ability to multitask and prioritize in a fast-paced environment
Comfortable with basic computer systems and learning new processes
Reliable transportation for local deliveries
Positive attitude and team player mentality
Previous customer service or fulfillment experience preferred but not required
Ability to work on your feet and lift modest weights

What We Offer:

Full-time position with excellent daytime hours.
Competitive hourly wage based on experience
Full time Benefits: Health insurance Simple IRA Paid Vacation Employee Discount
Growth opportunities within our expanding business
Great work environment with a supportive experienced team
25 years of stability - join a proven successful local business

Ready to Join Our Team Send your resume and a brief note about why youd be great in this role. Were looking for someone who shares our commitment to quality and customer in person or at:

Required Experience:

Unclear Seniority

Gearharts Fine Chocolates has been creating artisan chocolates and delighting customers in Charlottesville Virginia for over two decades. Were a well-established locally-owned business that values quality customer service and team members who take pride in their work.Position Overview: Were seeking ...