Trust & Safety Product Sales Product Managerâ Payments - Vice President
Trust & Safety Product Sales Product Managerâ Payments - Vice President
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Job Description
As a Product Manager in Trust & Safety you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure top-tier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
We are seeking a talented professional for a Product Commercialization Specialist role on our Trust & Safety team. The Product Manager drives educating internal partners collaborating with Product Managers and Sales Specialists creation and development of product specific materials to support the go to market strategy of the product. The ability to listen learn communicate and establish strong relationships is essential for success. Prior product training or presentation skills is a crucial component of the role and will facilitate successful Product Commercialization Specialist should also be versed in payment products technology data AI & ML subjects. The successful candidate will have a deep understanding of execution for results effectively navigating internal processes and procedures quality delivery and strong problem solving skills. This individual will occupy a role with exposure across J.P Morgan Payments & Commerce Solutions our clients and the industry.
Our focused group of professionals is composed of high performers from top payments fintech banking consulting firms and other industry performance objectives will be established so that contribution and value can be assessed throughout the year. We are looking for the right candidate to bring their enthusiasm experience and commitment to our payment franchise.
- Define and develop internal and external marketing materials
- Adapt to quickly learn new product details to ensure they are documented accurately
- Adjust to flex and be agile to adapt to a rapidly changing landscape
- Coordinate with senior leaders across lines of business to design innovative client focused products to enhance adoption
- Plan and own commercialization of new services with internal Sales Service and onboarding colleagues.
- Succeed in a diverse high performing and motivated team that models our Diversity & Inclusion objectives
- Encourage innovation as well as partnership with cross functional partners in technology operations service risk compliance and legal
- Leverage data and operating metrics to improve products and services
- Demonstrate leadership commercialization disciplines
- Actively support marketing efforts
- Represent Trust and Safety products in Sales and Partner forums and training sessions
- 5 years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle design and data analytics
- Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management
- Collaborate on go to market strategies alongside product marketing and commercialization teams championing the product in positioning messaging placement thought leadership other go to market deliverables
- Adopt and adhere to Agile methodology and thought processes
- An outstanding ability to analyze and solve problems along with the confidence to advance innovative and differentiated solutions
- Clear understanding of pricing strategies to align appropriately with billing teams to secure service codes
- Proven success in execution of deliverables
- Represent the T&S products at various internal governance forums
- Demonstrated prior experience working in a highly matrixed complex organization
- Excellent track record of success in designing and executing strategies in large high performance organizations
- A track record of demonstrating leadership and innovation
- Exceptionally strong presentation and communication skills
- Ability to handle multiple work streams and manage stakeholder expectations
- Work related domestic travel
Required Experience:
IC
Employment Type
Full-Time
