Workshop Technician

What you will do:

• Manage daily workload within the workshop to meet demand plans and customer needs
• Ensure that all repairs are evaluated and completed in a timely manner as defined by the Team lead or Supervisor
• Work with the Customer services Department to schedule the quality checking of all capital equipment
• Responding to customer and internal queries in a timely efficient and professional manner
• Provide reporting and documentation on all aspects of work within the workshop
• Assist with ERP Data entry quoting and repair of customer equipment
• Maintain technical competency through regular and frequent attendance at appropriate courses of further vocational study and continuing professional development
• Ensure that Health & Safety standards and requirements are met at all times by the Supplier its employees servants and agents
• Ensure that the departments performance of services is ISO 9001 compliant
• Support Team and Individual continuous improvement initiatives to drive higher standards of efficiency and quality
• Provide Technical support for both internal and external customers
• Ensure efficient maintenance of the spare parts stock and participate in the realization of the required annual inventories
• Provide reporting on repair departmental or customer activity using the appropriate systems available

What you will need:

• Fluent in Local Language as well as minimum level of English
• Educational requirements per country specific regulations.
• Educated to degree level is preferable with experience in at least one of the following: Electrical / Mechanical Engineeringor Medical Physics or Service and maintenance of medical equipment or Customer service
• Previous experience of maintenance and repair of medical equipment preferred
• Experience with ERP systems and data entry
• Full Drivers license

Physical & mental requirements:

• Exerting up to 25 kilos of force occasionally and/or up to 10 kilos of force constantly to move objects
• Coordination of eye hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory reading ability and memory retention ability
• Must have the ability to prioritize work and keep documentation
• Must possess unwavering ethics & integrity in a competitive and demanding work environment
• Ability to think independently use sound judgment prioritize make quick decisions and problem-solve
• Ability to communicate effectively and work both independently and as part of a team on assignments
• May involve exposure to chemicals solvents and cleaning detergents
• May require to wear personal protective equipment