Roll-out and Scale-Up Consultant
Roll-out and Scale-Up Consultant
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Job Description
DEADLINE FOR APPLICATIONS
1 September 2025-23:59-GMT01:00 Central European Time (Rome)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin ethnic or social background genetic information gender gender identity and/or expression sexual orientation religion or belief HIV status or disability.
ABOUT WFP
The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.
At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP visit our website: follow us on social media to keep up with our latest news: YouTube LinkedIn Instagram Facebook Twitter TikTok.
WHY JOIN WFP
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive diverse and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
Within the context of the Digital Transformation of WFPs engagement with NGO partners
the Roll-out and Scale-up positions will be responsible of ensuring the successful adoption
of WFPs flagship products targeted to Partners and field staff for effective partnership
management. Closely working with the CP management function at Regional Country and
Sub-Office level as well as with the digital transformation team in Nairobi and Rome the
assigned will develop and maintain a deployment plan; plan the roll-out process including
training change management stakeholder management feedback collection and analysis
support to flag and resolve issues experienced by the users in a timely manner and with a
continuous iteration and improvement approach. The assignee will work under the general
supervision and guidance of the NGO Partnership unit Digital Project Coordinator.
ACCOUNTABILITIES/RESPONSIBILITIES:
Planning and Delivery
1. Support on the delivery of the solution to end users in accordance with established
overall project objectives and business strategies and requirements while coordinating
the overall planning.
2. Manage change management methodology with end-users including creation of
appropriate materials to augment training and support.
3. Manage business expectations in deploying the solution improve ability of the business
to adapt capabilities and oversee in collaboration with the project team the success of
business change initiatives.
4. Seek ongoing opportunities to support/increase business value from use of the product
for product manager review and providing quality feedback.
5. Work with a team of staff providing coaching training and guidance to ensure
appropriate planning and delivery of the solution including the data component.
Support Product Enhancements
6. Support requirements gathering for cash reporting and integration by collaborating with
product management teams to collect document and prioritize requirements related to updated cash reporting mechanisms and seamless integration with projects like the Last
Mile project and LESS. This includes engaging with stakeholders to ensure their input is
considered in product development.
Training and Support
1. Train end users on delivered tools and dashboards to ensure knowledge handover to
relevant business teams including decisions on Training of Trainers and proper change
management needs;
2. Liaise with the product coordinator product management and service support teams to
ensure service support levels are maintained;
3. Report progress and issues to all project team as well as establish systematic product
feedback channel;
DELIVERABLES AT THE END OF THE CONTRACT:
1. Demonstrated progress on delivery of corporate solutions with tracking of activities as
per CO digital roadmap.
2. Product artefacts like training guides regular CO/partner user and status updates and
related data tools as required.
3. Requirements documents for updated cash reporting mechanisms and improved
integration with the Last Mile project and LESS. This document should outline user
needs system enhancements and integration specifications facilitating informed
decision-making for future product development.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education: University degree in Project Management Business Administration
Computer Science or other relevant field
Agile Certification is desirable
Experience: 5 years or more of relevant progressive work experience including
experience in:
Analysis and re-design of business processes or applications;
Coordination and management of small or medium projects at
HQ/central and Field Office;
Working with teams and team processes;
Assistance with change management procedures activities and
processes at HQ/central and/or Field Office;
Implementation of IT systems or data solutions preferably in the
humanitarian sector and WFP.
Knowledge
& Skills:
Experience and/or certifications in project management and/or
business analysis would be a significant advantage including in the
area of Agile project management.
IT background or solid knowledge of IT is desirable.
Demonstrate thought leadership in digital transformation using
user experience to solve problems in unconventional ways.
Good knowledge of WFPs IT landscape and its related
processes/procedures would be an advantage.
Analytical skills and ability to conduct cost-benefit analyses.
Ability to work in multi-cultural and multi-ethic environments.
Languages: One position will require Fluency (level C) in English language and Fluency (level C)
in French. Other position will require Fluency (level C) in English language and
Intermediate knowledge (level B) of a second official UN language: Arabic Chinese
French Russian Spanish and/or WFPs working language Portuguese as desirable.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation please contact:
NO FEE DISCLAIMER
The United Nations does not charge any application processing training interviewing testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee please disregard it. Furthermore please note that emblems logos names and addresses are easily copied and reproduced. Therefore you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate complete and includes your employment records academic qualifications language skills and UN Grade (if applicable).
Once your profile is completed please apply and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport recommendation letters academic certificates etc. may potentially be requested at a future time
Please contact us at in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs job requirements merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse all forms of discrimination any kind of harassment sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ) International Civil Service Commission (ICSC) FAO Finance Committee WFP External Auditor WFP Audit Committee Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP both during their service and within three years of ceasing that service.
Required Experience:
Contract
Employment Type
Full-Time
