Spa Director
Spa Director
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Salary Not Disclosed
1 Vacancy
Job Description
The Spa Director is responsible for overseeing the daily operations and management of the Opal Spa at the Jupiter Beach Resort & Spa. This includes ensuring adherence to service standards delivering exceptional guest experiences driving revenue growth enhancing the culture of the Spa and effective management of a team of spa professionals. The Spa Director plays a vital role in upholding the standards of the resort and ensuring consistent quality in this dynamic atmosphere.
Responsibilities will include but are not limited to:
- Oversee and manage the day-to-day operations of the Spa ensuring compliance with service standards policies and procedures.
- Deliver exceptional experiences ensuring guests receive the highest level of care and attention.
- Drive revenue growth and achieve financial targets through effective sales and marketing strategies.
- Manage and lead a team of spa professionals including hiring training scheduling and performance management.
- Maintain a positive and collaborative work environment fostering teamwork and professional development.
- Implement strategies to increase seasonal awareness and attract new and repeat clients.
- Monitor and analyze key performance indicators (KPIs) to assess the Spas financial performance identify areas for improvement and implement strategies for growth.
- Maintain high standards of cleanliness safety and hygiene in accordance with the Spas guidelines and local regulations.
- Stay up-to-date on industry trends best practices and emerging technologies to ensure the Spa remains competitive and innovative.
- Implement training and development programs to ensure consistent service delivery and adherence to service standards.
- Manage budgets financial reporting and inventories for the spa location.
- Act as a brand ambassador by representing the spa brand in a professional and positive manner.
Requirements:
- Bachelors degree in hospitality management business administration or a related field and/or Advanced certifications in spa management are required.
- Minimum of 5-7 years of experience in spa management preferably within a corporate branded spa or luxury hospitality setting.
- Strong leadership organizational and communication skills.
- Demonstrated ability to drive revenue growth achieve financial targets and operate within budgeted guidelines.
- In-depth knowledge of spa operations customer service and industry trends.
- Ability to effectively manage and inspire a diverse team of spa professionals.
- Exceptional customer service with a focus on delivering memorable guest experiences.
- Strong problem-solving and decision-making abilities.
- Flexibility to work outside regular office hours and travel occasionally as required.
- Proficiency in spa management software and technology.
Salary:
The salary for this position is competitive and commensurate with experience. The compensation package may also include benefits such as health insurance retirement plans and other corporate perks.
Benefits:
- Health Insurance
- Eye/Dental Insurance
- Life Insurance
- Short term Disability
- 401(k)
- Complimentary Associate Parking
- Complimentary Meals while on the job
- 25% Discount in Resort Outlets
- Hotel Discounts within the family of associated properties
Required Experience:
Director
Employment Type
Full-Time
