Total Exp: 4 Years
Detailed Job Description: Core Required Skills / Technologies:
Candidates should have 4 years of experience in networking Domain DOCSIS Technology: Experience with DOCSIS technology including CMTS and cable modem configurations. Splunk Experience SQL average experience. Network Management Protocols: Knowledge of network management protocols including SNMP TR-069 and DOCSIS management APIs. Responsibilities:
- Provide technical support for applications in production environments including troubleshooting and issue resolution
- Create playbooks for common issues and optimize application performance and reliability
- Collaborate with development testing and operations teams to ensure seamless integration of support activities
- Requirements:
- 3 years of experience in application support or similar role
- Strong analytical skills and attention to detail
Mandatory skills: Networking Support Docsis