AI/ML Platform Support Engineer
AI/ML Platform Support Engineer
Posted on :
03-09-2025
Employer Active
1 Vacancy
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Job Description
Role: AI/ML Platform Support Engineer
Location: Charlotte NC (Onsite)
Type: Contract
- We are seeking a talented AI/ML Platform Support Engineer to join our dynamic this role you will be responsible for supporting the platforms used to develop AI/ML infrastructure and solutions.
Core Technical Skills
- Vector Databases: Hands-on experience with Elasticsearch or similar; understanding of similarity search indexing strategies and embedding management.
- Linux Systems: Strong command-line skills; shell scripting; system-level monitoring and debugging.
- Python Programming: Proficient in automation scripting; experience in building AI models data pipelines and OpenAI integrations.
- Big Data Technologies: Familiarity with Hadoop-based platforms like MapR and Hortonworks.
AI Platform & Production Support
- Experience supporting predictive AI workloads in production.
- Troubleshooting across data ingestion model inference and deployment layers.
- Familiarity with CI/CD pipelines and containerization (Docker Kubernetes).
- On-call support for GenAI and predictive pipelines (1 week every 6 8 weeks).
- Understanding of enterprise disaster recovery (DR) solutions including backup and restore.
Observability & Monitoring
- Ability to define and implement observability strategies for AI systems.
- Experience with tools such as Splunk Grafana ELK stack OpenTelemetry.
- Proactive monitoring of model failures latency and system health.
Bonus Qualifications
- Multi-cloud Experience: Exposure to GCP and Azure environments.
- Data Science Lifecycle: Involvement in full-cycle projects including problem definition data exploration modeling evaluation training scoring and operationalization.
- MLOps Principles: Understanding of model lifecycle management and collaboration with data scientists to deploy solutions.
Desired Qualifications:
- Excellent problem-solving skills and the ability to work in a fast-paced environment.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
- 2 years of Python development experience
- 3 years of Linux experience
Employment Type
Full-time
Key Skills
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