Experienced Customer Engineer
Experienced Customer Engineer
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Job Description
About GF
GlobalFoundries Inc. (GF) is one of the worlds leading semiconductor manufacturers. GF redefines innovation and semiconductor manufacturing by developing and delivering feature-rich process technology solutions with leading performance in all growth markets. GF offers a unique mix of design development and manufacturing services. With a talented and diverse team and manufacturing locations in the U.S. Europe and Asia GF is a trusted technology provider to its global customers. GF employs approximately 13000 people including more than 3000 in Dresden Germany.
For more information visit .
Summary of Role
GlobalFoundries Fab 1 in Dresden Germany is looking for a motivated and skilled experienced engineer to be a part of the Customer Engineering Team. The primary responsibility in this role would be to work with customers to plan for their New Products in Fab1 align internally and run customer meetings where multiple technical items are discussed. A responsibility is also to track and move wafers across sites OSATs to ship to our customers.
Your Job
Perform as technical conduit for Customer Programs from Customer Prototyping (NPI) to Product EOL
Act as primary Engineering channel ensuring crisp & clear communication.
Be the focal point for Customer communication to the Fab aligning messaging internally and then sharing externally with the customer.
Work with the Fab1 Production Control Planning and Product Integration to track internal dates and On Time Delivery (OTD) metrics.
Run customer meetings ensuring action items are aligned and followed up.
Take ownership and drive any issue for the customer project to a solution involving all required departments.
Train other team members as appropriate
Interface with Account Managers (AM) Field Application Engineering (FAE) all sales teams and Customers to enable program success.
Achieve revenue goals and derive customer satisfaction.
Required Qualifications
Education: 4 Year Technical / Bachelor/Master Degree in Science Math Engineering Semiconductor Manufacturing
Experience >3 Years Experience in Manufacturing or Customer Facing Engineering Role
Language Fluency English Written and Verbal
Demonstrated ability to collaborate effectively within team environments
Strong organizational skills with a focus on efficiency and accuracy
Excellent interpersonal skills; fosters positive working relationships
Capable of managing multiple tasks and prioritizing activities under pressure
We Offer
The position is open-ended and to be filled as soon as possible.
Attractivecompensation components:
13th month salary bonus payments assistance with relocation to Dresden.
Flexible working time arrangements:
Familyfriendly part-time models trustflextime salary conversion into free time
Diverse opportunities for further development:
Career stages for every job internal qualification offers promotion of external educational qualifications
Focus on your health:
On-site gym and beach volleyball court bike leasing subsidized employee restaurant
Corporate culture:
Cooperation at eye level - everyone is on first name terms with us budget for individual team events social commitment viaGlobalGives
You can find more benefits in detail at part of our corporate DNA. For this reason we would like to encourage womenin particular toapply for a job with us. As we value equal opportunities and inclusion is particularly important to us we welcome applications from people with disabilities.
The job advertisement refers to a position up to job level 7 on the Engineering career ladder.
This position is part of our employee referral program and will be rewarded with a referral bonus of 2000 upon successful recruitment.
Information about our benefits you can find here: Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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