DescriptionSecuritas Security Services USA Inc. is the global leader in protective services delivering specialized guarding advanced technology solutions and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. Backed by a legacy of trust innovation and global expertise we provide tailored security solutions that combine cutting-edge technology with outstanding service.
The Regional Senior Security Manager (RAM) assumes a multifaceted leadership role overseeing the delivery of guard service operations and security programs within the clients Austin TX footprint. This role ensures operational excellence fosters client satisfaction and drives team performance across multiple sites. The RAM is responsible for managing scheduling staffing billing training compliance and other operational aspects while serving as the primary point of contact for client needs and concerns.
BENEFITS:
Depending on experience Securitas will offer a starting salary of $114000 in addition to a full benefits package that includes:
Key Responsibilities:
- Oversee day-to-day security operations for multiple client sites across 3 states.
- Build and maintain strong relationships with clients to ensure satisfaction and proactively address concerns.
- Manage staffing including recruitment onboarding scheduling and workforce allocation.
- Ensure accurate and timely billing and reporting for all client accounts.
- Develop implement and enforce security policies and procedures to meet company and client standards.
- Monitor compliance with local state and federal regulations as well as client contractual requirements.
- Provide coaching mentoring and leadership to security personnel to promote professional development and high performance.
- Conduct regular site audits and inspections to maintain operational standards and identify areas for improvement.
- Resolve conflicts or incidents effectively ensuring appropriate follow-up and documentation.
- Collaborate with internal teams including operations HR and finance to support business objectives.
Qualifications:
- Proven experience in security operations management preferably in a regional or multi-site capacity.
- Strong leadership skills with experience managing teams of security personnel.
- Excellent communication and client relationship management abilities.
- Knowledge of security industry best practices policies and compliance requirements.
- Experience with staffing scheduling and operational planning.
- Ability to analyze operational data and implement improvements.
- Preferred Qualifications:
- Military or law enforcement background.
- Experience in a corporate security or contracted security services environment.
- Leadership and team development
- Problem-solving and conflict resolution
- Operational and financial management
- Client-focused mindset
- Attention to detail and compliance orientation
- Adaptability and decision-making under pressure
EDUCATION/EXPERIENCE:
- Bachelors Degree or an equivalent combination of experience and education in Security Management Criminal Justice or equivalent field.
- Minimum of 8 years of relevant management experience with increasing responsibility within the private sector security industry or related public sector.
- Professional certification such as a Certified Protection Professional (CPP) or Physical Security Professional (PSP) preferred.
- Proficiency in security management software and Microsoft Office Suite.
- Persuasive and articulate leader able to communicate security-related concepts to a broad range of security personnel and Client colleagues.
- Effective project management and organizational skills to oversee complex projects.
- Excellent team building collaboration communication and presentation skill
Ready to Make an Impact
If youre a driven leader with a passion for operations management and making a difference we want to hear from you. Join Securitas where your career growth and success are not just supportedtheyre celebrated. If this sounds like the right opportunity for you apply today!
Company Website:
Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin pregnancy genetic information disability status as a protected veteran or any other applicable legally protected characteristic.
Security Guard / Securitas Security/ Austin Texas / TXDPS License #B03944
#AF-SSTA
Required Experience:
Manager