Credit Collection Agent - Accounts Receivable
Credit Collection Agent - Accounts Receivable
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Salary Not Disclosed
1 Vacancy
Job Description
Whats in it for you
A great place to work! Really DHL is certified as Great Place To Work. This means you will work in an environment where trust and safety are core values! Next to this we also offer:
A competitive salary bonus incentives and a strong pension scheme;
A wide range of employee benefits;
A job in dayshifts and no weekends;
Availability of a wide range of training possibilities;
RCS Grade N.
Interested in this opportunity Please provide us with your CV and Cover Letter.
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic
Pierre de Coubertinweg 5
6225 XT Maastricht
DHL Express - a company that connects people!
What makes DHL great Our People! We know each employees individual contributions make us the #1 Express Delivery and Logistics Company in the world.Distinguished as No.1 Worlds Best Workplace by Great Place to Work and Fortune MagazineDHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment to our business to each other and to our global communities. DHL is dedicated to being a great place to work.
Start YOUR career with DHL todayat our DHL Maastricht location which is DHL Express finance expertise center from which high-quality and complex financial services are provided for the region and steered globally by the global process owners. This Shared Service Center offers employment to over 550 employees with 40 nationalities who speak 34 languages.
We are looking for a customer centric Credit Collection Agent to join the Account Receivables team.
How will you contribute to the success of DHL
As a credit collector you will manage and coordinate credit collection for an assigned portfolio of customers. You are responsible for efficient cash collection and managing outstanding debt. During all activities youll adapt a customer focused approach. A collection doesnt have to be viewed as a battle but rather a customer interaction where you assist the customer to clear their debt and improve overall cashflow. You wont be doing this alone! You are part of a team that is experienced in their line of work and already has established strong relationships with 3th party suppliers and our customers.
Actively promote and ensure DHL trading terms and conditions are being met by the customer;
Resolve reoccurring billing issues;
Maintain efficient record of collection activities;
Drive debt collections;
Monitor credit accounts and limits and report delinquent customers to Team Leader for review and action.
Do you have what it takes
With your customer eccentric way of working you know exactly how to relate to customers problems. You arent afraid of discussion and know how to find the balance between achieving results and building customer relationships. You gather data and exactly pinpoint the information you need. Within the data you recognize patterns draw conclusions and come up with an action plan. Not a single day is the same and thats something you are looking for!
Customer Relationship Management;
You are analytical and love working with data;
You have basic finance knowledge;
You know how to multitasks and work in a team;
You have strong IT skills;
Advanced level of either Dutch-English or French-English.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
