Senior Associate
Senior Associate
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Job Description
Job Details
Start a challenging and rewarding career with American Federal a financially strong employee-owned community bank offering top-tier benefits paid time off an exciting work environment and more!
Position Summary:
American Federal Bank is actively seeking a self-motivated and relational team player to join its Fargo Downtown Office. This full-time benefited position is an integral part of the Sales Office support and service Senior Associate will work with Ag/Business bankers and their clients to support the origination procession and administration of consumer and business relationships while maintaining operational accuracy and compliance within established policies and procedures.
Essential Duties:
Loan Origination and Loan Closing
- Residential Mortgage and/or Consumer Loans: support loan origination including applications credit bureau reports consumer loan underwriting activities closing document preparation adherence to closing checklists ongoing loan monitoring and verification activities.
- Ag and Business Loans: support loan origination including applications credit bureau reports closing document preparation adherence to closing checklists assuring accuracy and continuity of loan documents OSI and loan approval documents ongoing loan monitoring and verification activities.
- Compile information for ag and business loan underwriting activities.
Product Support and Customer Service
- Deposit Account Products and Services: administrative support and customer service of deposit products including check orders rate inquiries OSI file maintenance unauthorized ACH and debit card transactions ATM/POS disputes OSI account analysis image research requests OSI account research and ownership updates.
- Loan Products and Services: administrative support and customer service of residential mortgage consumer and ag and business loans including OSI file maintenance ownership updates loan payment disputes OSI account research insurance coverage USDA and HMDA reporting FSA paperwork coupon book orders escrow collateral accounts UCC searches flood zone reports participations and title administration.
- Overall support and service toward the maintenance and enhancement of customer relationships.
- Document Imaging: scan and input loan file information using ScanDox and iSynergy.
Products and Services
- Loan and Deposit Account Products and Services: account opening and delivery of products.
Transactions and Cash Handling
- Perform a complete range of deposit transactions for lobby drive-up and telephone customers in a timely efficient accurate and courteous manner.
Essential Qualifications:
- Associate degree or equivalent experience in business accounting financial or a related field.
- Minimum two years experience in a financial organization or other retail industry focused on constant customer service and support.
- Excellent customer relations interpersonal communication organizational delegation and team player skills.
For a complete Position Description please contact
Member FDIC
Equal Opportunity/Affirmative Action Employer
Including Protected Veterans and Individuals with Disabilities
Required Experience:
Senior IC
Employment Type
Unclear
