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At Vyntra we build solutions that give financial institutions full visibility of every transaction while protecting them against fraud and money laundering. As a Professional Services Consultant youll play a key role in bringing our technology to life for customers. Youll work directly with banks and financial institutions guiding them through the implementation of our transaction intelligence platform solving complex challenges and helping them get the most from our solutions.
This is a hands-on customer-facing role where no two projects look the same one day you might be deploying a new solution the next solving a critical issue or advising clients on best practices. If youre proactive resourceful and confident in front of customers youll thrive here.
Deliver full end-to-end technical implementation projects of our innovative software solutions ensuring they meet or exceed customer expectations.
Maintain advanced technical capability to implement and operate Vyntra solutions at a high level of competency.
Design and deploy solutions to the required standard of quality.
Understand customer requirements and advise on best use of Vyntras solutions.
Educate and empower customers to maximize adoption of the solution.
Provide service and support at levels 1/2/3 as needed.
Collaborate closely with Project Managers Business Analysts Presales Sales and R&D teams.
Participate in pre-sales activities including RFP responses and proof-of-concept exercises.
Strong IT/software implementation skills with hands-on experience.
Expertise in Linux and scripting languages such as Python PySpark and Bash.
Database experience is a plus such as SQL and scripting to extract or manipulate data (administration not required); familiarity with ElasticSearch Oracle MSSQL MariaDB is a plus.
Strong problem-solving skills and ability to manage dynamic customer-specific projects.
Excellent communication skills; able to explain technical concepts to non-technical audiences.
Customer-facing or consulting experience (minimum 2 years) and experience handling complex or ad hoc challenges.
Finance banking or related background is advantageous.
Fluent English; other languages a plus.
Required Experience:
Contract
Full-Time