Business Process Manager â Continuous Improvement 80-100% (f/m/d)
Business Process Manager â Continuous Improvement 80-100% (f/m/d)
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1 Vacancy
Job Description
Location:
Zurich Zurich SwitzerlandJob ID:
R0094106Date Posted:
Company Name:
HITACHI ENERGY LTDProfession (Job Category):
Quality ManagementJob Schedule:
Full timeRemote:
NoJob Description:
The Opportunity
Are you passionate about driving operational excellence and fostering a culture of continuous improvement Do you bring a strong mix of commercial and technical expertise along with Lean Six Sigma experience If so we have the perfect opportunity for you!
As a Business Process Manager Continuous Improvement you will play a key role in embedding a CI culture within our operations teams with a strong focus on efficiency customer satisfaction and quality. Youll work closely with cross-functional teams in our Product Service Center (PSC) to streamline processes standardize tools and support profitable growth for Hitachi Service.
How youll make an impact
Champion and embed a culture of continuous improvement (CI) within Operations and SCM
Lead and support cross-functional CI initiatives to drive operational efficiency and effectiveness
Map and optimize business processes ensuring seamless interfaces between Sales SCM Project Management Engineering Order Management Field Service and New Business
Develop and maintain tools that promote process standardization and operational excellence across the organization
Strengthen collaboration with internal stakeholders to enhance service delivery and customer satisfaction
Proactively address and resolve customer issues and complaints in a timely and professional manner
Your Background
A passion for process optimization and continuous improvement
Higher education with a commercial or technical focus (University FH TS or equivalent)
Minimum 2 years of experience in business process improvement or a related discipline
Proven ability to lead cross-functional initiatives and influence stakeholders at all levels
Strong analytical communication and organizational skills
Self-motivated and capable of inspiring change across teams
Proficient in SAP SharePoint and Microsoft Office tools
Lean Six Sigma Yellow or Green Belt certification (preferred)
Fluent in English (written and spoken); German is a plus
More about us
Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Required Experience:
Manager
Employment Type
Full-Time
