Field Service Engineer (m/f/d)
Field Service Engineer (m/f/d)
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1 Vacancy
Job Description
Overview
Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Brukers high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular cellular and microscopic close cooperation with our customers Bruker is enabling innovation improved productivity and customer success in life science molecular and cell biology research in applied and pharma applications in microscopy and nanoanalysis as well as in industrial applications. Today worldwide more than 11.000 employees are working on this permanent challenge at over 90 locations.
Bruker offers differentiated high-value life science and diagnostics systems and solutions in preclinical imaging clinical phenomics research proteomics and multiomics spatial and single-cell biology functional structural and condensate biology as well as in clinical microbiology and molecular diagnostics.
Since March 2024 Chemspeed Technologies AG is part of Bruker Corporation and closely collaborates with Bruker BioSpin. Their mission is to enable the innovation and sustainability of tomorrow through automation digitalization and gamification of research and development. The technology is used in a wide variety of chemical research fields and quality controls. Our solutions accelerate research and developments of the future such as novel medicines or materials used in batteries photovoltaics and cosmetics among others.
We are looking for a hands-on and motivated Field Service Engineer (m/f/d) to join our engineering team at Chemspeed Technologies supporting our customers through installations maintenance technical training.
Responsibilities
- Install & Maintain Systems: Perform installations preventive maintenance and repairs of our automation platforms at customer sites.
- Be the Go-To Expert: Act as the main contact for service calls technical support and troubleshootingensuring smooth operation and customer satisfaction.
- Train & Empower Others: Deliver technical training to customers distributors and internal teams. Support onboarding of new service technicians and assist in service documentation.
- Collaborate Across Teams: Work closely with R&D automation chemists and sales managers to provide tailored technical solutions and feedback from the field.
- Support Production & Testing: Assist in final testing of devices and support production when needed.
- Drive Value: Help define and conclude service contracts. Promote and sell consumables and system upgrades to enhance customer experience.
Qualifications
- Education:University degree in electronics mechatronics or a related technical field.
- Technical Experience: Familiarity with automated systems and lab environments is a strong advantage. Previous experience in Field Service Engineering is required.
- Languages: Fluent English is required (min. C1 Level); German is highly recommended. Additional languages are a plus.
- Mindset:You are a problem-solver with a passion for technology and a customer-first attitude
- A valid passport and willingness to travel globally are required.
We look forward to receiving your application including your certificates and employment references.
Join us in shaping the future of laboratory automation!
Employment Type
Full-Time
