Client Case Manager
Client Case Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What are we looking for
Your Responsibilities
- Manage clients throughout their treatment journey ensuring clinical quality from preadmission to continuing care
- Coordinate treatment programmes in residential and remote settings prioritising client satisfaction
- Act as the main contact for the treatment team ensuring smooth communication and holistic care
- Maintain relationships with families and stakeholders while identifying business opportunities
- Participate in rotating weekend on-call duties for client support
- Review additional costs transparently for clients
- Oversee discharge planning and recharge recommendations to ensure care continuity
- Respond promptly to client requests to build trust and positive relationships
You are/have
- Proven experience in client care coordination or treatment programme management
- Healthcare-related experience (e.g. background in nursing psychology) or hospitality
- Fluent in spoken and written English; knowledge of German or French is an advantage
- Strong interpersonal and communication skills
- Excellent organisational skills and attention to detail
- Proficiency in MS-Office suite and experience with electronic health records systems preferred
- Ability to work autonomously and collaboratively in a fast-paced dynamic environment
- Commitment to upholding the highest standards of clinical quality and client satisfaction
- Flexibility and a collaborative mindset with the ability to work effectively across functions and adapt to evolving client needs
- Swiss driving license cat. B is a must
- Eligibility to work in Switzerland
What we offer
Contact Information
About us
Required Experience:
Manager
Employment Type
Full-Time
