Head of Quality & Continuous Improvement 80 â 100% (f/m/d)
Head of Quality & Continuous Improvement 80 â 100% (f/m/d)
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1 Vacancy
Job Description
Location:
Zurich Zurich SwitzerlandJob ID:
R0090993Date Posted:
Company Name:
HITACHI ENERGY LTDProfession (Job Category):
Quality ManagementJob Schedule:
Full timeRemote:
NoJob Description:
The opportunity
We are looking for a highly motivated structured and resultdriven Head of Quality & Continuous this role you will be responsible for the quality of our products and services and the continuous improvement of a sizeable and fastgrowing Service Business. You will manage a small team of quality experts develop & guide our CI champions manage the resolution of quality cases and drive initiatives to bring quality to the next level together with your team.
How youll make an impact
Lead the Quality & Continuous Improvement function for the unit and represent it in the Management Team and provide regular updates on performance and progress of initiatives
Lead coach and develop the quality team guide business process managers in methods and tools and foster a learning organization and establish a quality culture within the Local Service Unit
Act as an advocate for customers ensuring their feedback is collected analyzed and improvements are defined & implemented
Implement maintain and continuously improve the Quality Management System ensuring compliance with applicable standards
Oversee processes in cooperation with process owners and ensure processes are well managed and ensure effective change management processes are established and followed to keep track of changes in designs materials suppliers and processes
Drive a culture of continuous improvement by developing the competence within the organization and implementing systematic actions to enhance business processes and performance
Ensure nonconformances are managed effectively including capturing registering and resolving issues in a timely manner
Your background
Bachelors or masters degree in industrial management engineering or equivalent education
510 years of experience in quality and continuous improvement ideally with 3 years in a managerial role
Good understanding of Service business; knowhow of GIS & GCB products and technology is an advantage
Strong analytical conceptual interpersonal and communication skills structured in the way of working
Team player result orientation handson and collaborative approach in implementing improvements
Experience in applying project management and planning tools problemsolving techniques process improvement tools and statistical and sampling techniques
Proficiency in Microsoft Office Suite and SAP (S/4 HANA)
Proficiency in English; German and French are an advantage
More about us
Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Required Experience:
Director
Employment Type
Full-Time
