Senior Advisor, Product Excellence

What Youll Bring:

The ideal candidate will have a background in product management who is passionate about developing those skills in others. Candidate must have unwavering enthusiasm for enabling high-performing teams experience leading global change and a proven ability to scale processes tools and best practices in a fast-paced environment.

Product Management Coaching

• Experience in coaching product managers on essential product management skills including Voice of the Customer (VOC) backlog grooming and go-to-market (GTM) strategies.
• Ability to deliver comprehensive training programs to enhance product managers competencies in these areas.

Voice of the Customer (VOC)

• Proficiency in training product managers on effective VOC techniques to gather and analyze customer insights.
• Skill in ensuring product managers can translate VOC data into actionable product improvements.
• Experience applying User-Centered Design (UCD) principles to deeply understand user needs and behaviors.
• Proven ability to conduct design research (or participated in conducting research) including focus groups interviews and usability testing to inform product decisions.
• Expertise in prototyping and iterative design to validate concepts and refine user experiences prior to launch.
• Demonstrated success in using these methods to develop and launch products that meet customer expectations and drive engagement.

Backlog Grooming

• Knowledge of best practices for backlog grooming to prioritize features and tasks effectively.
• Experience in implementing processes to ensure the backlog is continuously updated and aligned with strategic goals.

Go-to-Market (GTM) Strategies

• Experience in developing and executing successful GTM strategies.
• Ability to coach teams on the effective use of established tools and frameworks to help product managers plan and launch products effectively.

Leadership & Innovation

• Experience in organizing workshops and seminars to continuously develop product managers skills in key areas.
• Commitment to building a culture of learning and professional development throughout the product management team.

Performance Feedback

• Ability to provide constructive feedback to product managers to help them improve their performance.
• Experience in implementing systems for tracking and evaluating the progress of product managers skill development.

Analytics & Tools Management

• Proficiency in incorporating software tools (e.g. Jira Confluence) to streamline workflows and enable analytics ensuring teams have a unified source of truth.
• Skill in synthesizing key product analytics such as usage retention and customer feedback to provide actionable insights that guide product strategy.
• Experience in establishing consistent data-informed practices (e.g. backlog prioritization frameworks) to drive alignment and better decision-making.

Operational Efficiency & Workflow Optimization

• Experience in standardizing ways of working communications documentation and reporting to ensure clarity and consistency across teams.
• Ability to manage and allocate resources effectively to develop global change programs and ensure timely and successful program delivery.

Wed Love to See:

• Experience: 10 years of data analytics or software product management and/or product operations experience
• Strategic Thinking: Ability to align product operations with broader business objectives and anticipate future needs.
• Leadership & Coaching: Proven ability to coach and inspire high-performing teams.
• Operational Excellence: Experience in optimizing workflows scaling processes and driving team efficiency.
• Data-Driven Decision Making: Strong analytical skills to synthesize data and provide actionable insights.
• Collaboration: Ability to build strong relationships with cross-functional teams and senior leadership.
• Customer-Centric Mindset: Deep understanding of customer needs and the ability to translate them into impactful product solutions.
• Communication: Excellent written and verbal communication skills with the ability to influence and align diverse stakeholders.
• Global Expertise preferred: Proven track record of working effectively with cross-functional teams across multiple countries.
• Proficiency with tools like Jira Confluence Tableau MySQL and other analytics or project management tools.
• Strong understanding of agile methodologies and best practices in product management.
• Education: Bachelors degree required; MBA or equivalent advanced degree a plus.

Impact Youll Make:

The Commercial Success team (CS) is part of Transunions Global Solutions organization with a mission to efficiently drive accelerated long-term global growth by enhancing our Product Lifecycle practices across solutions verticals and markets. The Commercial Success team brings together specialized product functions under strong leadership to enhance our capabilities accelerate the adoption of best practices and create career paths for our talent. By working together we elevate our product development and go to market practices across product families while ensuring we operate as one TU.

We are seeking a Senior Advisor to join the new Product Excellence team within the Commercial Success organization. As a Product Excellence coach you will be responsible for helping to develop core product management skills throughout the Global Solutions product organization. This role will collaborate with product managers engineering product marketing and other cross-functional teams to streamline workflows optimize the product development lifecycle and ensure that product managers are skilled and empowered to focus on their core responsibilities. You will also play a key role in fostering a culture of continuous improvement data-driven decision-making and operational excellence across our product teams.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.

Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates paid time off for non-exempt associates up to 12 paid holidays per year health benefits (including medical dental and vision plan options and health spending accounts) mental health support disability benefits up to 12 weeks of paid parental leave adoption assistance fertility planning coverage legal benefits long-term care insurance commuter benefits tuition reimbursement charity gift matching employee stock purchase plan 401(k) retirement savings with employer match and access to TransUnions Employee Resource Groups. Spousal domestic partner and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law. Additionally in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnions Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting

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